Many reviewers compliment PaintingZ for true-to-original, hand-painted replicas and sturdy framing. Several customers describe an easy ordering process and fast delivery for custom work. A smaller group reports communication or shipping mistakes, such as missing confirmations and items sent before photo approval. Those issues stand out against mostly positive feedback.
Examples from available reviews (Dec 2021 – Mar 2026).
They produced an exact, detailed replica and shipped promptly.
“They sent me my requested painting after it was completed to my exact request”
Good post-order communication, preview photo, strong packaging, high-quality painting.
“Received a photo of the painting before they shipped in case alterations were needed.”
Product loved, but they shipped without photo approval and wrong frame.
“the painting arrived on my porch without any notice.”
Repeat buyer had a top-notch experience and highly recommends them.
“Our experience was top notch from start to finish.”
Multiple reviewers describe service as helpful and flexible, with staff accommodating preferences and specifications. Several mention responsive employees who addressed issues quickly.
Only a few reviews mention price or make clear value statements. Most do not comment directly on affordability or cost.
Many buyers say ordering feels straightforward and some mention purchasing again. Several note delivery arriving in time for events and minor confirmation problems being fixed quickly.
Numerous reviews call the paintings accurate, detailed, and well made as replicas. Several highlight sturdy framing and report that items arrived without damage.
Several reviewers mention proactive updates, including preview photos and clear replies from staff. A smaller set describe lapses: no confirmation emails, shipments sent without approval, or deliveries left without notice.
Many five-star reviews point to craftsmanship, careful packaging, and repeat orders. A smaller number of lower ratings focus on communication and shipping mistakes, creating a clear split in experiences.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (21) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Product loved, but they shipped without photo approval and wrong frame.
“the painting arrived on my porch without any notice.”
Reviewer says the work was really great and hard to imagine.
“really great work i cant imagine”
They produced an exact, detailed replica and shipped promptly.
“They sent me my requested painting after it was completed to my exact request”
Repeat buyer had a top-notch experience and highly recommends them.
“Our experience was top notch from start to finish.”
The service worked well for this reviewer.
“This service worked well for me.”
The Van Gogh reproduction was beautifully crafted and arrived undamaged.
“The reproduction is a stunner in our living room”
Reviewer found the experience professional and very good.
“Well professional and very good...”
Reviewer wanted to see the Mona Lisa but did not find it.
“I wanted to see mona lisa, no mona lisa”
Reviewer praises artist quality, artwork, and service.
“high quality artist, art and your service”
Process was seamless after a brief confirmation hiccup was resolved.
“Seamless.”
Reviewer was very happy with customer service, product quality, and packaging.
“Very happy with the customer service and quality of the product.”
Painting was stunning and very faithful; customer service was responsive.
“I have to say the work is stunning.”
Company produced a hand-painted replica on time for the anniversary.
“They managed to get it to me in time for my anniversary.”
Ivy was communicative and the commissioned painting was lovely.
“Ivy is a pleasure to work with and was very communicative”
Painting matched request and arrived quickly; reviewer highly recommends.
“The painting was great looked exactly what i wanted and came in the mail fast !!”
Ivy ensured specifications were met; artwork is beautiful and proudly displayed.
“Ivy provided great service and made sure the painting was done exactly to my specifications.”
Two paintings matched originals, excellent quality, sturdy frames, timely delivery.
“they look very very close to the originals and the quality is excellent.”
Reviewer received a great painting and experienced great service.
“Great painting. Great service. Thanks!”
Overall experience was great and reviewer will buy again.
“My PaintingZ experience was great from beginning to end!”
Good post-order communication, preview photo, strong packaging, high-quality painting.
“Received a photo of the painting before they shipped in case alterations were needed.”
Painting was well done; company was flexible, provided previews, and delivered promptly.
“They were easy to work with, flexible with preferences, provided timely previews (with no obligation), and were very prompt with the final delivery.”
A Hammershoi painting from PaintingZ that was based on an original artwork that my husband and I have always admired was the subject of my most recent order.
They were reasonably priced, and their website was straightforward to navigate.
They come highly recommended by me.
There was only one snag: I didn't receive a confirmation email soon away after submitting the form.
My anxiety that I'd been tricked led me to send an email, and within an hour, I had a phone call from a kind employee who provided me with all the information, confirmation, and assurances that everything would proceed as planned.
I placed my order on August 1, 2021, and it was delivered on October 1, 2021; we are quite grateful for the prompt delivery.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
PaintingZ makes hand-painted art reproductions and custom-commissioned paintings. It produces framed canvases that recreate classic works and creates custom portraits from customer-provided photos. Customers order online and choose size and framing. PaintingZ works with studio artists to paint detailed pieces, then ships the finished framed artwork to buyers.