Reviews split sharply between smooth usability and repeated service breakdowns. Many users describe quick, simple app flows and gift cards that redeemed without trouble. A large number of complaints focus on silent support, refunds that never arrive, and account credits that disappear. People also mention poor communication and technical glitches, alongside both very positive and very negative ratings.
Examples from available reviews (Oct 2014 – Mar 2026).
Order never arrived and support provided no response.
“NEVER GOT MY ORDER #158274”
Service was very efficient and easy to use.
“Very efficient and easy to use.”
User earned $50 in gift cards using Perk apps and features.
“I've earned $50 in gift cards!”
No 24/7 support and long chat wait during urgent travel.
“No 24/7 support, i am waiting since +60mns for someone to answer the Chat”
Negative service stories outweigh the positives. Reviews describe slow or no replies, refunds that never get processed after returns, bookings canceled without a fix, and orders that do not show up. A smaller set of reviews mentions helpful or accommodating service in specific cases.
Some users cite good prices and successful redemptions for gift cards and travel bookings. Many others report points being lost or canceled, surprise fees, and prices rising after purchase, which lowered the value. A few users say reward apps brought small but real earnings, while warning about possible account deactivation.
Many reviewers call the interface easy, fast, and clear, with smooth approval steps. Others report problems such as incorrect flight times, slow schedule searches, trip approvals that fail, surveys that get rejected, and no mobile wallet support. Overall, comments cluster into strong usability praise and clear technical or process failures.
Complaints mention inconsistent apparel sizing and apps that fail to credit points or show balances that vanish. Some users describe the service as unreliable or fraudulent because rewards go missing or features do not work. These issues come up less often than service and communication problems.
Reviews often mention long waits in chat, delays caused by bots, login codes that never arrive, and confusing messages about points or account status. Several users say they were given the runaround when disputing credits or claimed terms violations. Only a few reviews describe support communication as steady and on time.
Ratings are split between high marks for ease of use and low scores linked to support failures and lost value. Many negative reviews focus on tickets that never get resolved and the money impact of missing refunds or removed points. Some users report smooth app use and successful redemptions, but negative experiences drive overall sentiment.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (36) · Sitejabber (14) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Platform stopped crediting many activities and support gives runaround.
“I have contacted support numerous time and get the run around every time.”
User earned $50 in gift cards using Perk apps and features.
“I've earned $50 in gift cards!”
User received messages about losing points and doesn't understand the service.
“I don't even know how I got signed up to this but I keep recieving messages that I'll lose points”
Account points were canceled for inactivity, causing large point loss.
“all my points have been cancelled due to inactivity.”
Surveys often reject users and rewards are difficult to earn.
“As soon as you give your personal info during the surveys 9 times out of 10 they reject you”
Support failed to credit earned points and account shows incorrect balance.
“NO RESPONSE!”
Company removed 100K points citing inactivity, causing loss.
“I lost 100K in points.”
Apps fail to work and points disappeared, customers report fraud concerns.
“all his points disappeared”
Reviewer believes the site is a scam and wastes users' time.
“This site is totally scam.”
Site pays small amounts but account deactivation risk requires caution.
“They pay - but proceed with caution.”
Perk Mobile Rewards offers good gift cards and useful apps.
“I love Perk Search, perk pop quiz and Perk TV.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Perk runs a rewards platform with mobile apps and web services where users earn points by doing things like watching videos, taking surveys, and using search tools. Points can be redeemed for gift cards and other payouts. The company offers iOS and Android apps and relies on third-party advertisers, survey providers, and partners to provide ways to earn. Perk aims to bring short-form content, quizzes, and survey tasks into one rewards system.