Many reviewers say Putterball is simple to set up and works well for family play in both regular and XL sets. Several buyers report adhesive problems, with edges lifting, bubbles forming, and mats warping in ways that affect ball roll. Some customers say items were missing or orders never arrived, and that customer support did not respond. Ratings swing from enthusiastic five-star praise to one-star complaints focused on damage and service issues.
Examples from available reviews (Dec 2021 – Mar 2026).
Fun for family and friends and easy to set up and store.
“Easy to set up and store away.”
Adhesive failed, leaving an uneven, unplayable surface unsuitable outdoors.
“Adhesive on the item falls apart leaving surface uneven and unplayable.”
Order never arrived and support was unresponsive despite many contacts.
“We have not received it.”
Arrived melted with glue coming apart and no customer support.
“the glue is all coming apart.”
Multiple reviews mention missing items or orders that never showed up. Customers describe repeated attempts to reach the company without getting a satisfactory reply or replacement.
Many players call the game fun and family-focused, which supports its value for leisure. Some buyers say the price felt unjustified once mats deformed or failed, and a few reviewers directly describe it as expensive for the durability.
Most comments point to quick setup, compact storage, and broad appeal for family and friends. A smaller group notes seam bumps and folding-related deformation that throw off ball roll and accuracy.
Reviews repeatedly describe adhesive separating, edges lifting, bubbling, and material that arrives melted or becomes warped, leaving uneven, unplayable surfaces. A minority say the mat feels well made and durable, showing a clear split in build results.
Several reviewers say customer service did not reply to return requests or damage complaints. These unanswered messages often come with reports of missing accessories or delivery problems.
Feedback splits between enthusiastic accounts of play and major product or service failures. Reviewers report this contrast even for the same sizes and similar purchase situations.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Both regular and XL sets are enjoyable for basement or backyard play.
“Both the regular and XL Putterball sets are awesome.”
Arrived melted with glue coming apart and no customer support.
“the glue is all coming apart.”
Order never arrived and support was unresponsive despite many contacts.
“We have not received it.”
Seams create bumps when folded, which interfere with ball roll.
“the green material used at the seams when folded throws off the golf ball”
Great game for older children; younger kids find it tougher.
“Great game for my older children.”
Product is great and fun to play.
“Great product & fun!”
Missing carry bag item from order was never received.
“I never received one of my putter ball carry bags.”
Fun for family and friends and easy to set up and store.
“Easy to set up and store away.”
Bought as Father's Day gift; husband loved it and enjoyed summer play.
“He loved it and we had so much fun playing golf all summer!”
Eight-year-old nephew and reviewer enjoy playing Putterball together.
“My eight year old nephew and I enjoy playing putter ball.”
Product fell apart within a week and had rippled green.
“Fell apart in 1 week”
Mat deforms when stored, disappointing for the price paid.
“the mat when stored gets deformed”
Family competitions and outdoor fun; great for beach and friends.
“We love our putterball game!”
Adhesive failed, leaving an uneven, unplayable surface unsuitable outdoors.
“Adhesive on the item falls apart leaving surface uneven and unplayable.”
Edges lift and glue loosens after one summer; mat retains bends.
“after one summer (3 short months) the edges lift”
Reviewer still enjoys and loves their Putterball.
“Still love our putter ball!”
Poorly made; bubbled up after a few plays and became unusable.
“It was made very poorly and did not last very long.”
Well made product that's easy for everyone to play.
“Well made and easy for everyone to play.”
Product is fun but considered somewhat expensive.
“Fun but a bit $$$$”
Putting green arrived wrinkled and support was unresponsive for returns.
“the putting green was wrinkled causing the ball to jump”
PutterBall Portable Turf is genius! It allows you to play golf virtually anywhere. I bought one for my husband. He loves it. He's the type of guy who could go 18 holes at a moment's notice. So, when I told him that I was going to buy him a Putterball for his present, he was pretty skeptical. After he saw it & tried it out, he was hooked! I love the putterball. It's portable so we can take it to the beach. We have used it at the cottage and on our deck. It's a lot of fun and will improve your putting tremendously. Your whole family will enjoy it! My only concern is the actual quality of the surface - it's not very durable and it looks like holes will start developing soon.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Putterball sells portable putting greens and recreational golf kits for backyard, beach, and indoor use. The lineup includes different sizes, including regular and XL sets, plus accessories such as carry bags and balls. Its foldable synthetic turf mats are made for easy storage and transport. The company shares specs, sizing, and compatibility details on its website and on third-party retail platforms. Putterball targets families, casual golfers, and recreational players who want a travel-friendly putting setup.