Dress was high-quality and fitting, but customer service was unresponsive.
“the company needs to improve on its customer service!”
Customer feedback shows a strong pattern of satisfied buyers citing good fabric, flattering vintage cuts and reasonable prices. Many reviewers highlight fast shipping and an efficient returns process, often praising a named representative for responsive help during exchanges. A single older review described unreturned emails and unanswered calls during payment, indicating an isolated communication lapse. For shoppers, check sizing details before ordering and note that reviewers report successful exchanges handled promptly when needed.
Examples from available reviews (Dec 2021 – Feb 2026).
Dress was high-quality and fitting, but customer service was unresponsive.
“the company needs to improve on its customer service!”
Customer service promptly helped with a return after ordering wrong size.
“Their customer service got back to me immediately and were incredibly helpful.”
Impressed by dress quality, vibrant print, and helpful exchange service.
“I have to say I am blown away by the awesome quality of the dresses I received”
Dresses attract compliments and customer service made a return easy.
“All the dresses I have ordered from Retro Stage are awesome!”
Most reviewers describe responsive, helpful customer service—frequently naming a representative—though one older report cites unresponsive support during payment.
Multiple reviews mention reasonable prices, sales and good price-to-quality; several customers explicitly call the items affordable or a good deal.
Customers report fast delivery and straightforward returns, but several note sizing and occasional checkout problems, producing mixed fit and purchase experiences.
Most reviewers praise fit, fabric weight and flattering vintage cuts, calling garments well made; a minority report sizing or fit issues.
Communication is generally described as quick and personal (many name a helpful agent); one older review described unanswered emails and calls.
Nearly all reviewers report positive outcomes: satisfying purchases, repeat orders, and efficient exchanges or returns when needed.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Sitejabber (20) · bbb.org (10) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Multiple orders pleased me; customer care responded promptly to issues.
“I’ve ordered at least 4 different times and have been very pleased with the products I’ve received”
Multiple orders pleased; Yomi empathetic and provided solutions.
“Yomi especially has been empathetic to my situation and found solutions”
Yomi helped smoothly exchange a bikini after wrong size arrived.
“The customer service team member Yomi has been very helpful through out my exchange process and has found it very smooth and an easy process.”
Yomi helped smoothly exchange a bikini after wrong size arrived.
“The customer service team member Yomi has been very helpful through out my exchange process and has found it very smooth and an easy process.”
Purchased disco outfits, exchanged size, and customer service was kind.
“Be sure to order a size up, these outfits run a size small.”
Purchased disco outfits, exchanged size, and customer service was kind.
“Be sure to order a size up, these outfits run a size small.”
Consistently impressed by product craftsmanship and helpful customer service.
“I absolutely love this company”
Consistently impressed by product craftsmanship and helpful customer service.
“I absolutely love this company”
Yumi assisted with exchanging a wrongly sized swimsuit effectively.
“Yumi, has been amazing at helping me and making this whole process of exchanging my item very helpful.”
Yumi assisted with exchanging a wrongly sized swimsuit effectively.
“Yumi, has been amazing at helping me and making this whole process of exchanging my item very helpful.”
Yomi promptly communicated and helped after size availability issues.
“Yomi 💕 From the, Customer Service Team Was able to help me☺️ very quickly.”
Yomi promptly communicated and helped after size availability issues.
“Yomi 💕 From the, Customer Service Team Was able to help me☺️ very quickly.”
Returned a wrong-size swimsuit and received excellent service from Yomi.
“I received excellent return service from Yomi.”
Returned a wrong-size swimsuit and received excellent service from Yomi.
“I received excellent return service from Yomi.”
Yomi provided attentive, personal customer service beyond expectations.
“She truly went above and beyond and made me feel incredibly special”
Yomi provided attentive, personal customer service beyond expectations.
“She truly went above and beyond and made me feel incredibly special”
They sent the correct size free of charge and Yomi helped.
“they sent me the correct one, free of charge!”
They sent the correct size free of charge and Yomi helped.
“they sent me the correct one, free of charge!”
Ordered swimsuits, requested exchange, and customer service was easy to work with.
“Exchanging the bikini for a large!”
Service made returning and replacing a too-big dress easy and reasonable.
“I have found the options to return and replace the dress very easy and reasonable.”
Service made returning and replacing a too-big dress easy and reasonable.
“I have found the options to return and replace the dress very easy and reasonable.”
Customer service was very helpful after ordering the wrong size.
“Yomi have been so helpfull”
Customer service helped resolve a sizing problem with the dress.
“Yomi have been so helpfull”
Yomi assisted with an exchange, making the experience easy and pleasant.
“Yomi assisted me with the exchange making the experience easy and pleasant.”
Customer service assisted with an easy, pleasant size exchange.
“Yomi assisted me with the exchange”
Automated reply then Yomi helped to exchange for a larger swimsuit.
“Yomi was the one to answer and help me through the process of getting the size I want (thank you Yomi).”
Customer service responded quickly and facilitated a size exchange.
“Yomi was the one to answer and help me through the process”
Product fits theme, comfortable, and runs small so size up.
“It runs small, so size up.”
Customer service resolved a too-big dress and I was satisfied.
“they were super helpful in getting it all sorted out.”
Customer service resolved sizing issue and reviewer will buy again.
“they were super helpful in getting it all sorted out.”
They shipped a high-quality dress and promptly handled a size change.
“Special thanks to their employee Yomi for handling my request so well!”
Company provided a high-quality dress and quick size-change assistance.
“Not only did they ship me a high quality dress”
Products are high quality and Yomi assisted with exchange options.
“The products are fantastic with such a high quality”
Products are high quality but returns can be lengthy; customer service helped.
“The products are fantastic with such a high quality”
Quick shipping and customer service professionally handled an exchange.
“the customer service has been handling the exchange process like a pro.”
Fast shipping and professional customer service during an exchange.
“the customer service has been handling the exchange process like a pro.”
Repeat buyer impressed by style and quality; Yomi resolved a return.
“I have purchased many items from Retro Stage over the years and have always been very impressed with the style and quality of the products.”
Long-term customer satisfied with style, quality, and helpful exchanges.
“their service and price keeps my coming back for more!”
Reviewer highly recommends Retro Stage swimwear for its beauty.
“I highly recommend buy from retro stage! Beautiful swim wear”
Reviewer recommends Retro Stage and praises the swimwear.
“I highly recommend buy from retro stage!”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Retro Stage is an online retailer that offers vintage-inspired and retro-style clothing and accessories, including dresses, swimwear and costume pieces. Consumers looking for mid-century and alternative vintage reproductions often search for reviews to evaluate fit, fabric quality, shipping and returns policies. This summary aggregates customer feedback to help shoppers assess product quality, service responsiveness and value.