Reviewers like Silviax pieces for their polished look and easy-to-wear designs. Several customers say items keep their color and hold up for months or years. Other reviews mention wrong or missing orders and difficulty getting refunds. Another group reports early discoloration or breakage on some items.
Examples from available reviews (Feb 2023 – Mar 2026).
Received wrong customized necklace and company refused full refund or return shipping.
“it was the wrong necklace.”
Personalized ring changed color the second day after purchase.
“The ring changed colors the second day!!!”
Multiple purchases have lasted years; reviewer plans to buy more.
“My oldest piece is going on 3 years my anklet!”
Company communicated well and quickly resolved lost package issue.
“they helped fix the issue so quickly”
Some buyers report receiving the wrong items, not getting deliveries, or waiting through long delays. Multiple reviewers say refunds were denied or return shipping was not accepted. A smaller number mention address and tracking issues with no follow-up.
Many reviewers say the pieces feel like good value and are fairly priced for the look. Several positive comments connect the value to a gold-like finish and a solid weight. A minority call what they received poor quality or "junk," which reduces value for those buyers.
Delivery experiences range from on-time holiday arrivals to slow shipping that makes people order early. Some reviews mention tracking marked as delivered even though the package could not be found. Reports on order accuracy vary, including both correct personalized items and wrong or missing pieces.
Many reviews praise durability, resistance to tarnish, and a close match to the product photos. Several one-star reviews describe fast color changes, broken clips, or defective parts within days. A few customers say what arrived did not look like the website photos.
Several reviewers describe quick, helpful replies and fixes through social channels or seller messages. Others report no response to refund requests or rude interactions when asking for a remedy. Outcomes range from fast resolutions to complaints that remain unsettled.
Ratings split sharply between enthusiastic five-star praise and severe one-star complaints. Positive reviews focus on design, long wear, and responsive seller help. Negative reviews focus on wrong deliveries, refused refunds, missing packages, and claims of scamming.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (24) · Reviews (20) · Sitejabber (20) · bbb.org (2) · Quotes shortened · As of: March 2026
Bold ring is eye-catching yet surprisingly comfortable to wear.
“surprisingly comfortable to wear”
Item was a perfect birthday gift for the reviewer's daughter.
“Perfect Birthday present for my daughter”
Jewelry for children is stunning and makes cherished gifts.
“Stunning necklace and bracelets for your little one.”
Product matches pictures and reviewer loves it.
“Just like the pictures.”
Item was beautiful and exactly as wanted; reviewer will repurchase.
“exactly what I wanted”
Multiple items were defective and the company offered only a small discount.
“each of them was defective”
Second purchase of a custom jersey; great quality and plans to buy more.
“Great quality custom jersey.”
Order delayed months with address issues and no tracking or follow-up.
“No tracking no follow up...”
Custom name chain ships well, doesn't change color, and is comfortable.
“It doesn't change color or irritate my neck”
Jewelry doesn't turn colors and reviewer recommends buying it.
“it don't turn colors”
Goddaughter loved the chain and wants another for her birthday.
“My goddaughter loved the chain”
Received pendant that didn't match website and photo won't display.
“Nothing like it shows on their website.”
Loves both chains; names spelled correctly and very beautiful.
“Love both my chains”
Received wrong item and no receipt; customer requests correct double-name necklace.
“you did not send receipt”
Beautiful personalized ring; a treasured keepsake of her two children.
“Hermosa Sortija Personalizada.”
Necklace is versatile and suitable for everyday wear.
“it goes with everything”
Very satisfied; beautiful, vibrant set that made a birthday special.
“We're Very satisfied, a very beautiful set!”
Gifted necklace received praise; reasonably priced with timely shipping.
“The product was very reasonable in pricing and shipping was on time”
Received personalized necklace but it looked like junk and differed from order.
“it looks nothing like I ordered its complete junk”
Loves earrings and initial charm; recommends and will purchase more.
“Love my earrings and my initial charm and chain”
Loved the name necklace; no issues over a year, highly recommended.
“I have had no issues since I got it over a year ago.”
Order never arrived and company did not respond to refund request.
“still have not gotten my package and no response when I asked for a refund”
Looks like gold and tolerated sun and swimming; reviewer loves the design.
“you can't tell the difference”
Received order and loves it; receives many compliments and reordered.
“I got my order 03/21 and I love it”
Loves affordable necklace set; received many compliments and will repurchase.
“I absolutely LOVE my necklace and earring set from Silviax.”
Appreciates updates about package and faster-than-expected delivery.
“I love how they where commenting with you, on how your package was going”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Silviax runs an online store selling fashion jewelry such as necklaces, rings, earrings, and gift sets. The site lists items with photos, sizing information, and customization options on selected products. Shoppers order through online checkout and use standard payment methods. Silviax ships purchases and offers customer support through its website and common retail channels like email and social media.