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skillz
Reviews & Experiences

Reviewers often describe ongoing issues with cash handling and account actions. Many say games crash or matches get interrupted, leading to financial losses. Others praise the range of games and the easy-to-use interface.

Overview & Key Metrics

Review count
45
Sources
trustpilot.com, reviews.io, Collected.reviews
Last updated
February 2026

What reviewers often mention

๐ŸŽฏ

Service quality

Several reviews mention payout cases that drag on without resolution and support messages that go unanswered. Some users say the app crashed, they were given automatic match losses, and refunds were denied. A smaller group reports responsive service on certain transactions.

๐Ÿ’ฐ

Value for money

Users often say bonus credits restrict what they can withdraw and that fees cut into cashouts. Some describe the monetization as unfair or say they lost money quickly after depositing. A few reviews point to flexible ways to spend and easy ordering experiences.

โšก

User experience

Players report trouble finding challengers, accidental entry into paid matches, and repeated crashes that end games. Others note frequent updates, leaderboards, and social features that keep them playing. These mixed views suggest gameplay conditions vary from session to session.

๐Ÿ”ง

Product quality

Some reviewers allege freezes, unstable matches, and automated opponents or rigged outcomes. At the same time, many praise the large game library and detailed titles. Overall, comments pair stability concerns with appreciation for game selection.

๐Ÿ“ž

Communication

Many reviews say bans, withheld funds, or payout holds happened without a clear explanation, followed by slow or no email replies. Some users report unauthorized payment actions and then unresponsive support. A minority specifically praise helpful customer interactions.

โญ

Overall experience

Reviews split between strong complaints about payouts and fairness and positive remarks about the games and interface. Negative feedback clusters around financial and stability problems, while positives focus on product features. The result is a clearly polarized experience.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: Trustpilot (24) ยท Reviews (20) ยท Reviews (1) ยท Quotes shortened ยท As of: February 2026

Gj service

Withdrawal pending nearly three months while company ignores messages.

“Itโ€™s been nearly 3 months and I still have not received my withdrawal”

Nov 29, 2025 ยท trustpilot.com
Ryan D. / Vancouver, BC Canada service

Deposits fail and support is unresponsive; paid games seem manipulated.

“customer service or support is terrible. They dont reply to messages and no help”

Nov 18, 2025 ยท trustpilot.com
Fkn quality

Reviewer alleges insiders ensure players lose and block withdrawals.

“They have insider who played for them and no matter how fast how good you are you will end up losing all your money!!!”

Nov 03, 2025 ยท trustpilot.com
Randall Brannen communication

Instant cashout delayed for manual review taking four to six weeks.

“FOUR TO SIX WEEKS to compete thenreview..”

Oct 17, 2025 ยท trustpilot.com
Maryjo Campbell experience

Games often lack challengers, leading to losses after deposits.

“Currently I have 14 games "awaiting Challenger" which is ALWAYS the case.”

Oct 01, 2025 ยท trustpilot.com
Okys Gracie experience

Confirms payouts but reports it's getting harder to win.

“The reason for 3 stars is that it's getting harder to win”

Oct 01, 2025 ยท trustpilot.com
Phuoc Nguyen quality

Reviewer alleges insiders rig games causing inevitable losses.

“They will pick you to lose!!!”

Oct 01, 2025 ยท trustpilot.com
Corey Taylor quality

Reviewer accuses game of bots, rigging, and blocked support.

“This game is rigged”

Oct 01, 2025 ยท trustpilot.com
Amber Murray service

Unresolved cashout problems leave reviewer waiting for a payout.

“Iโ€™m still waiting for four days now for $12 payout”

Oct 01, 2025 ยท trustpilot.com
Josh Stacy communication

Account banned for alleged cheating and funds forfeited without response.

“all my accounts have been banned for cheating and all money has been forfeited.”

Oct 01, 2025 ยท trustpilot.com
Rita usability

Attempted $12 bingo match removed and app repeatedly logs out.

“money go away asap from my account and I wasnt able to play !!!”

Oct 01, 2025 ยท trustpilot.com
Juronica Thakkar service

Frequent game crashes cause lost entry fees and poor support.

“The customer service that I've received from these two apps are extremely poor and unprofessional”

Oct 01, 2025 ยท trustpilot.com
Justin Bowman experience

Skillz allegedly favors new players and marginalizes skilled winners.

“Skillz have focused their attention on new players.”

Oct 01, 2025 ยท trustpilot.com
Anya Drouin value

Most balance is bonus cash, limiting withdrawable amount.

“520 is bonus cash and I can withdraw only 18$.”

Oct 01, 2025 ยท trustpilot.com
Brandy Mason quality

Games freeze frequently and reimbursements are limited or stopped.

“they have faulty games”

Oct 01, 2025 ยท trustpilot.com
Thomas Wilson communication

User banned right after withdrawal attempt and given no explanation.

“They have banned me and sent me an email saying. have done something wrong right after I tried to withdraw my money.”

Oct 01, 2025 ยท trustpilot.com
JHW service

Company ignored numerous messages and delayed resolution for $200 withdrawal.

“I literally sent over 14 messages within a 24 hour period with absolutely no resolution at all.”

Oct 01, 2025 ยท trustpilot.com
Lakeshia Stallings value

Cashout attempt resulted in fees and unexpected loss of funds.

“I was only able to cashout 7.00 then they charged me a dollar to cashout then they took the other 23.00.”

Oct 01, 2025 ยท trustpilot.com
MH service

App crashes cause automatic losses, and refunds are denied.

“If your app crashes or freezes mid game, you automatically lose the match and your money.”

Oct 01, 2025 ยท trustpilot.com
John Hamilton service

Reviewer accuses algorithmic decisions of denying withdrawals and stealing.

“Literally they just steal your money after deposit”

Oct 01, 2025 ยท trustpilot.com
Blaine Fallis usability

Accidental taps can enter cash games, causing unexpected large losses.

“Playing Brick Blaster itโ€™s too easy to bump or breathe on the wrong button”

Oct 01, 2025 ยท trustpilot.com
GR service

App blocks Australian users after deposit and refuses to refund.

“they then block you from playing due to the location”

Oct 01, 2025 ยท trustpilot.com
Amanda Parker value

Offer credits failed and bonus rules prevented any withdrawal.

“the bonus money they gave me is the last to be played through so I got to withdraw nothing”

Oct 01, 2025 ยท trustpilot.com
Lamonte communication

Emailed for two months with no response on payout.

“Iโ€™ve emailed for 2 months waiting on my payout”

Oct 01, 2025 ยท trustpilot.com
Don service

Winners face long holds and slow payments, often six weeks.

“itโ€™s always 6 weeks and you are told that it can take up to 10 days which is not true”

Dec 04, 2024 ยท reviews.io
Austin
Nov 30, 2024 ยท reviews.io
Livia service

Company withdrew PayPal funds without permission and then ignored support.

“They withdrew money from my PayPal without being prompted to do so.”

Feb 22, 2024 ยท reviews.io
Kim Deshields value

Reviewer believes game is designed to make players lose money.

“The game appears to be a way to lose money fast.”

Feb 10, 2024 ยท reviews.io
Anonymous value

Reviewer calls game a rip-off with no chance to profit.

“A shameless scam. Game changes without notice.”

Jan 23, 2024 ยท reviews.io
Anonymous value

Reviewer warns users they will lose all money and calls it a scam.

“You will lose all money u put in.”

Jan 22, 2024 ยท reviews.io
Anonymous usability

Game crashes repeatedly preventing the reviewer from playing.

“The game keeps crashing on me I cannot play it”

Dec 21, 2023 ยท reviews.io
Mark Peterson value

Ordering was quick and easy with free delivery option available.

“Really quick to order and very simple to do.”

Sep 07, 2023 ยท reviews.io
Jeffrey service

Praises competitive prices and excellent customer service from seller.

“Competitive prices and really excellent customer service”

Sep 07, 2023 ยท reviews.io
Tommy Delacruz experience

Employee values working at Skillz and opportunities for creativity.

“I cherish Skillz.”

Sep 07, 2023 ยท reviews.io
Mr. Kenneth experience

Leaderboards and tournaments motivate players to improve and compete.

“The integration of leader boards and global tournaments adds a competitive edge”

Sep 06, 2023 ยท reviews.io
Anonymous
Aug 21, 2023 ยท reviews.io
Frederick E. Hoskins experience

New games and updates keep the reviewer entertained and engaged.

“The constant stream of new games and updates on this platform keeps me entertained and engaged.”

Aug 20, 2023 ยท reviews.io
David M. Sherman experience

Reviewer appreciates balance between entertainment and challenge on platform.

“I appreciate the balance this platform strikes between entertainment and challenge.”

Aug 18, 2023 ยท reviews.io
Kevin E. Williams quality

Reviewer praises game variety, quality, and community on platform.

“The wide variety of games available caters to all tastes”

Aug 17, 2023 ยท reviews.io
James N. Vida quality

Platform praised for extensive library, detail, and community engagement.

“the platform's extensive game library offers a delightful range of options for every mood and occasion.”

Aug 17, 2023 ยท reviews.io

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.

About skillz

Skillz runs a mobile eSports platform for competitive, tournament-style games. It offers a developer SDK that lets studios add matchmaking, leaderboards, and entry-fee tournaments. Skillz also handles payment processing for in-app purchases, entry fees, and payouts through common payment providers. Developers can earn through subscriptions, in-app purchases, and tournament entry models. The platform includes global leaderboards and tournament formats that match players by skill level.