Shoppers often praise the fabric feel, fit, and build quality across several items. Many say exchanges and replacements were handled quickly and helpfully. A smaller group reports major problems such as pilling or cashmere they found unacceptable. Others mention slow shipping, poor packaging, or what they see as misleading claims about where products are made.
Examples from available reviews (Dec 2021 – Mar 2026).
Garment is beautiful, well made, and available in larger sizes.
“Beautiful garment, excellent quality so well made. Good range of products and they are available in a bigger size.”
This cashmere lacks the quality and style of the previous purchase.
“This one is definitely not.”
Company promptly replaced wrong-size item with no issues.
“Customer service was really great. The original item didn’t fit and the company were happy to replace it and did so very promptly and with no issues.”
Seller's poor service and packaging made the purchase feel like a scam.
“Whole experience really disappointing and felt like a scam for the price the robe was.”
Many customers describe fast, friendly support that fixed sizing and replacement problems. Others report no replies, ignored return requests, and packaging issues that left them very dissatisfied.
Reviews often tie good value to material quality and solid construction. A minority call it poor value, pointing to service breakdowns or what they believe was misrepresentation.
Many reviewers point to comfort, reliable fit, and easy everyday wear across dresses, blouses, pajamas, and robes. A small number mention fit problems, such as items running small, or uncertainty when the purchase is a gift.
Most feedback highlights soft fabrics, strong stitching, and durable construction. A few standout complaints describe quick pilling and cashmere that fell short of expectations; these issues appear less common.
Several reviews mention slow shipping and weak order updates, including one that notes a major delivery delay. A few customers also say the company was misleading about product origins, which worsened their dissatisfaction.
Overall sentiment skews positive, driven by repeated praise for materials and fit. At the same time, scattered low-rated reviews focus on service, shipping, and occasional defects, creating clear polarization.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: March 2026
I’m a first time customer and was very pleased with the service and the product. I’ve never received such fast shipping and the team was so fast to help me with any questions about my purchases. I’ve been on the search for a duvet cover that is super soft and silky. I found it here. This duvet cover is the most luxurious piece of bedding I’ve ever purchased. I am very happy with it so far. It is very soft and is made well. The actual color is a little bit darker than shown on my computer, but I actually like it better. I LOVE IT!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Slipintosoft runs an online store selling clothing and home textiles. Product pages show photos, sizing details, and fabric descriptions. Customers order online with common payment methods and can manage their accounts on the site. Support is available for ordering and returns. Most product pages also list care instructions and shipping information.