Reviewers often mention long shipping delays, missing orders, and creator payouts that never arrive. Several customers say refunds took a long time or only happened after they filed disputes. A few reviews note that issues were eventually fixed or single out helpful support agents. One review points to broken site analytics and technical support that did not respond.
Examples from available reviews (Oct 2025 – Mar 2026).
Order delayed but customer service representative resolved the issue.
“Sophia G solved the problem with excellent customer service!!!!!!”
Requested payout of over $8,000 in August but never received it.
“I requested the payout on 14 August and have had nothing.”
Company lied about shipping and delayed printing until refund requested.
“Lied about shipping multiple times.”
Analytics broken and support unresponsive; domain connection problematic.
“Broken analytics, no customer support”
Several reviews describe orders that never shipped or arrived months late. Some customers say production paused and the company would not let them cancel when they tried to stop the order. One reviewer says a customer service representative managed to fix a delayed order.
Reviewers describe losing money on purchases that never arrived, including one example of a $30 order. Creators report payouts being withheld, with specific large amounts said to be outstanding. A few customers say they only got refunds after a long escalation.
Many reviewers say order timelines were unclear and they could not cancel or track production. One review mentions broken analytics and domain-connection issues that interfered with store management. Several users call support unresponsive or say it could not give manufacturing timelines.
Few reviews talk about product condition. When quality does come up, reviewers describe acceptable or unspecified quality after a delayed delivery. Most comments focus on fulfillment, not materials or build.
Many reviewers describe vague or conflicting updates about shipping and payouts. Several say support gave them the runaround or would not issue refunds. A small number praise individual staff for clear, helpful replies.
Most reviews center on orders that were never resolved, refunds that required disputes, and creator earnings that were not paid. One-star accounts are common, while five-star stories about service appear only occasionally. Customers and creators repeatedly describe frustration with fulfillment and payment.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Quotes shortened · As of: March 2026
Creator unpaid since October and receiving runaround from company.
“They dont pay the creators.”
Order placed in August shipped in February; quality okay.
“finally arrived in Feb.”
Paid for a shirt but it never arrived and refund not received.
“I never received a shirt and I don’t think I was ever refunded either.”
Company lied about shipping and delayed printing until refund requested.
“Lied about shipping multiple times.”
Order delayed but customer service representative resolved the issue.
“Sophia G solved the problem with excellent customer service!!!!!!”
Company has not paid over $1,000 for more than a year.
“This company owes me over 1000 dollars”
Ordered in August; company paused production and refused refund.
“I cannot get a refund and cancel my order”
One item arrived much later; another shirt still not received months later.
“I still have not received the last shirt in my order.”
Order from July not delivered by mid-November.
“It's a scam”
Card charged nearly two months ago but order still hasn't shipped.
“Hasn’t shipped yet.”
Support couldn't provide manufacturing timeline and refused cancellation.
“they can’t cancel my order or refund me”
After months and poor communication, customer eventually received a refund.
“I did eventually (not extremely promptly) get a refund.”
Analytics broken and support unresponsive; domain connection problematic.
“Broken analytics, no customer support”
Merchandise not delivered and creators have not received promised payouts.
“No Merch for Customers, No Payout for Creators”
Requested payout of over $8,000 in August but never received it.
“I requested the payout on 14 August and have had nothing.”
Requested payout but company refuses and gives no timeline for payment.
“Spring refuses to pay me out.”
One item shipped months late and second item still stuck in production.
“Still waiting for my second item”
Order never fulfilled and company stopped responding; chargeback initiated.
“Total scam.”
Paid $30 for a shirt that was never shipped.
“I got scammed for $30”
Creator requested payout in September and still hasn't been paid by October.
“still no payout”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
SPRI makes fitness equipment and exercise accessories for home and gym use. Its lineup includes resistance bands, tubing, stability trainers, and other workout tools. The company sells through retailers, distributors, and its own online store. Product pages often list details like tension levels, dimensions, and materials. SPRI also offers exercise guides and tips for using the products.