Reviewers often praise Stirlingkit’s machining and how well the kits run. Many customers call out specific staff members for quick, hands-on help with parts. Several buyers describe missing manuals, wrong or faulty replacements, and refunds that arrived late or not at all. Overall, reviews split between strong product satisfaction and poor ordering or communication experiences.
Examples from available reviews (Oct 2020 – Mar 2026).
Service was great and products were excellent.
“Service is Great and Products are super”
Paid a large order that never shipped and refund remains unpaid.
“It's now been 45 days and iv not seen it ship.”
V8 engine arrived without an assembly manual and the company did not provide one.
“arrived without an assembly manual.”
Received wrong part and defective replacement; customer care was ineffective.
“I ordered an ignition module for glow plugs, instead I received a high voltage module for spar plugs.”
Many reviews praise specific staff members (Martin, Mona) for quick troubleshooting, replacing parts, and walking customers through fixes. Another visible set describes wrong parts, faulty replacements, and refunds being refused after defects appeared during assembly. These two service themes dominate the comments.
Many customers say the prices are good and the products feel like strong value. A smaller group points to promotions they view as misleading or refunds that were not paid after purchases. These value complaints show up less often than the positive price comments.
Several buyers say they enjoyed building the engines and using the kits with children. Repeated remarks mention missing manuals or unclear instructions that took extra effort to work through. A minority report non-delivery or canceled orders and raise concerns about scam sites.
Multiple reviews describe well-machined engines that run reliably and arrive well packed. Some customers report missing or broken parts and needed replacements. Praise for workmanship appears more often than reports of defective units.
Many reviewers mention fast, helpful replies and smooth shipping coordination for international orders. Another cluster describes no replies, slow responses, and refunds not paid after orders were canceled or never shipped. Contact problems appear mainly in the negative reviews.
Reviews show a clear split: high ratings highlight product quality and helpful support, while low ratings focus on non-delivery, refund problems, or unanswered messages. Positive comments often mention repeat purchases and kits that work as expected. Negative accounts concentrate on fulfillment and post-sale communication.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Reviews (1) · Quotes shortened · As of: March 2026
Enjoys running the Enjomor engine daily and praises Mona's prompt support.
“I have had a super great time with it and enjoyit thoroughly.”
Order was canceled due to stock issues and no refund was issued.
“No refund, dispute in progress .”
V8 engine arrived without an assembly manual and the company did not provide one.
“arrived without an assembly manual.”
Reviewer warns a similarly spelled Facebook link is a scam, not Stirlingkit.
“There is a stirlngkit.com link on Facebook. Not Stirlingkit.com the first is a scam.”
Shipment delayed with an unfamiliar carrier and reviewer believes it's a scam.
“Www.stirlingkit.com is a scam.”
Reviewer says customer service is poor and replacement parts are difficult to get.
“Their customer service is the shits.”
Purchase satisfied; Mona sent a missing replacement part for free.
“Mona of Stirlingkit sent me a replacement part for free.”
Product required replacements but customer service and product quality were satisfactory.
“I am very satisfied with their customer service and product quality.”
Reviewer accuses long waits and alleges the company stole money.
“been waiting two years they steal your money snd tun stay away grom these jerks period a”
Item arrived preassembled though reviewer expected a kit; seller blamed them.
“Bought a kit and instead it came preassembled.”
Reviewer had a very negative experience and warns others not to buy.
“Absolutely the worst company I've ever dealt with.”
Paid expedited shipping; seller later said item out of stock and stopped responding.
“the item I ordered is no longer in stock”
Company provides outstanding, responsive customer service and excellent parts support.
“Stirlingkit’s customer service is beyond outstanding”
Longtime customer praises wide selection and responsiveness to feedback.
“they provide a lot of miniature engines to choose from.”
Paid but received no product and the company ignored repeated contact attempts.
“Never received any emails or product.”
Paid a large order that never shipped and refund remains unpaid.
“It's now been 45 days and iv not seen it ship.”
Not a very good experience with this company. I ordered a RC Engine model and was not able to use it. The engine would not run correctly and since I did not want to just throw it away (it was so expensive to even think of that) so I tried to return it. The company is so hard to deal with, I spent a lot of time trying to get an RMA number or return address. They responded saying they would send me an RMA right away. After 30 days, I had not received the RMA and I contacted them again but I did and never heard from them again. Refuse to answer calls or emails. So I had to keep a faulty engine, anyway. Do not purchase from this company.
Seller lists items out of stock and does not issue refunds.
“Sells items that are not in stock”
Paid for express shipping but the product never shipped and support didn't respond.
“product was never sent”
Alleges fraud and that ordered goods were not sent, supposedly in production.
“betrug sendet ware nicht auf anfrage angeblich in pruduktion”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Stirlingkit sells miniature and model engines, DIY kits, and replacement parts through an online store. Its lineup includes small Stirling and steam-style engines and model engine kits. The site shows product specs, kit contents, and parts diagrams. Customers can buy parts and accessories and contact support through the site for technical questions and spare parts.