Customers often praise StoryBoards’ printed photo tiles for strong print quality, good-looking results, and easy display. Many reviews also flag surprise membership or subscription charges and trouble getting refunds. Reviewers tend to fall into two groups: happy repeat buyers and customers who won’t purchase again because of billing and support problems.
Examples from available reviews (Nov 2022 – Mar 2026).
High quality tiles, fast delivery, and very easy to hang.
“Love the quality of the tiles.”
Quick and easy way to get family pictures for the home.
“Quick and easy way to have family pictures for you house”
Customer was billed monthly for several months and will not return.
“they billed me every month for four months”
Customer was charged an unwanted VIP membership and had cancellation difficulties.
“they were charging me for VIP membership which I did NOT SIGN UP FOR.”
Billing and subscription issues show up often in service reviews. Several reviewers describe unauthorized VIP charges, monthly billing, and trouble getting refunds or cancelling. A smaller group mentions fast fulfillment and helpful service interactions.
Many reviewers point to hidden fees and recurring membership costs when judging value. Some say the tile price felt fair or a good deal given the print quality. A few mention what they see as higher membership fees, but those comments are limited.
Customers frequently describe an easy ordering process and quick turnaround. They also say the tiles are simple to mount and work well for wall displays and gifts. A few isolated reviews mention problems accessing advertised VIP features or viewing past orders.
Reviewers often highlight sharp prints, attractive results, and tiles that seem durable. Some also report poor prints, wrong images, cropping errors, and adhesive problems. These negative quality notes appear, but less often than the positive product feedback.
Communication issues come up most around refunds, billing disputes, and missing shipments. Several reviewers say they didn’t get a timely response when challenging charges or reporting non-delivery. Others report quick replies and, in some cases, problems resolved.
Reviews show a clear divide between strong product satisfaction and frustration with billing. Many customers say they plan to buy again based on the finished tiles. At the same time, a separate group says they will never purchase again because of subscription and support issues.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Reviews (1) · Quotes shortened · As of: March 2026
Boards are good quality for the price and easy to mount.
“The boards are really nice quality for the price.”
Picture prints turned out beautifully.
“They picture came out beautifully...”
Customer expresses strong enthusiasm and affection for product.
“Love love love them”
VIP membership was canceled but the $39.99 refund was not issued.
“I got the unwanted vip membership canceled but no refund of the 39.99. What a scam”
Unexpected $39.99 charge required canceling the card and disputing payment.
“they added a$39.99 charge”
Reviewer was enrolled into multiple monthly subscriptions and suffered large losses.
“They scam you into purchasing monthly subscriptions.”
Blindsided by a $40 charge and disappointed by product materials.
“I was also blindsided by the $40 charge on my account because I failed to see the VIP Membership button which was automatically turned on.”
Promotion led to unexpected monthly charges via checkout practices.
“I didn't know about the SCAM at checkout”
Customer was billed monthly for several months and will not return.
“they billed me every month for four months”
Reviewer strongly advises rejecting the VIP membership offer.
“Reject the VIP membership, by all means even if they tell you it is 90% off...”
Customer was charged an unwanted VIP membership and had cancellation difficulties.
“they were charging me for VIP membership which I did NOT SIGN UP FOR.”
Accidentally selected VIP membership; company canceled and refunded the order.
“NEVER DO BUSINESS WITH THESE HEARTLESS PEOPLE”
Received dark boards but company replaced them and customer will buy again.
“they happily replaced them with different pictures for me.”
Reviewer calls the company a scam and warns others.
“SCAM. Do not take their bait!!!”
Reviewer was charged unauthorized fees and found no satisfaction guarantee.
“I was charged for things I did not authorize.”
Customer alleges unauthorized membership charges and non-delivery of order.
“They scam me out of my money and didn’t send my order.”
Reviewer reports lack of communication and missing tile delivery.
“Still haven't received my tiles!!”
Reviewer accuses company of charging a $29 monthly membership and calls them scammers.
“try and get $29 a month for a membership fee.”
Reviewer reports hidden membership fees and repeated unauthorized monthly charges.
“I was charged $180 until I noticed.”
Customer loves the tiles and considers them a great gift.
“I absolutely LOVE my tiles!”
I recently had the opportunity to try out 'Storyboards' and I must say, I am thoroughly impressed! Their unique picture wall solution allowed me to create a beautiful story using affordable photo tiles.
The process was simple: just upload your favorite photos, click and stick them onto their tiles, and start creating your own personalized story. What's great is that you can mix and match the tiles as much as you’d like until you are happy with how it looks.
What stood out to me most was the quality of each tile - they were durable and printed beautifully, making my pictures look even better than they did on my phone screen! The installation process was also incredibly easy; it only took a few minutes for me to have my entire picture wall up!
Overall, Storyboards gave me an amazing customer experience with exceptional product quality – I would highly recommend this service for anyone looking to add some personal touch into their home décor.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
StoryBoards makes custom photo tiles and wall-mounted photo boards for home displays and gifts. Customers order through an online platform by uploading images to print. The company prints the photos and mounts them on lightweight boards sized for wall layouts. StoryBoards ships the finished tiles and offers web-based support for order questions.