One review describes a late delivery, an item that didn’t match its description, and customer service that didn’t respond. Despite these issues, the rating shown is relatively high. With no other reviews, it’s not possible to tell if the same problems happen again. The single account points to possible weak spots in fulfillment and response handling.
Examples from available reviews (Mar 2026).
Order arrived late, item differed from description, and customer service was unresponsive.
“They weren’t responding to any of the emails that I sent.”
The reviewer reports a delayed order and an item that arrived different from the description. Since this appears in only one review, it’s unclear whether it repeats. The situation points to checking packing, order checks, and shipping follow-through.
The customer noted that what arrived didn’t match the listing, which suggests the purchase felt like a worse value. This issue comes from a single review, so more feedback is needed to judge how common it is. The example suggests keeping listings aligned with what’s actually in stock.
The reviewer describes frustration with both the delivery delay and the product mismatch. This kind of friction shows up only once. The account suggests possible breakdowns across ordering, delivery, and post-purchase support.
The review says the item received did not match its description, pointing to an accuracy problem with the product delivered. That claim appears only once. The single case suggests reviewing catalog accuracy and quality control checks.
The customer says emails got no reply. This shows up in one review. The note points to checking response targets and whether messages reach the right inbox.
The only review pairs a moderately high rating with clear complaints about how the order was handled. With no other reviews, there’s nothing to compare it against. More reviews are needed to form a dependable overall view.
For each review, the core experience based on original source reviews.
Sources: Collected.reviews (1) · Quotes shortened · As of: March 2026
BUYER BEWARE!!!
Initially I thought it was great. Lowest prices, great website. But it took close to a month to receive my order - really unreasonable shipping time in today's online shopping environment - when my order arrived the quality of the item was completely different than it's description on their website - very disappointing. The worst part is that during all this time my order was delayed, they never answered the phones during the hours, or get back to you when they say “we will get back to you within 4 working hours”. They weren’t responding to any of the emails that I sent. Highly DONT recommend
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Stumps runs an online store that lists products for consumers to buy. The website shows product descriptions, prices, and checkout for online orders. Shoppers choose shipping options and can send questions by email or other listed contact methods. The site also includes pages for returns and order tracking.