Liked the gift basket but unhappy with customer service and late delivery.
“The person who received my order was cruel and I was unhappy about it.”
The reviewer liked what was in the gift basket. They also describe a late delivery and unhelpful customer service. The recipient reportedly reacted negatively when the order arrived. Despite these service issues, the review gives a high numerical rating.
Examples from available reviews (Mar 2026).
Liked the gift basket but unhappy with customer service and late delivery.
“The person who received my order was cruel and I was unhappy about it.”
The review describes delayed delivery and poor support. This service issue shows up only once in the available feedback.
The reviewer was happy with the basket contents, suggesting the purchase felt like decent value. No other comments mention price or value.
The recipient reportedly had a negative reaction linked to delivery or how it arrived. This experience appears only in the single review.
The reviewer was satisfied with the basketโs contents, including the mix and presentation. There are no other notes about defects or quality.
The reviewer reports disappointing interactions with customer support about the order. Communication problems are only mentioned in this one account.
The lone review says the product met expectations, but delivery and service did not. With only one entry, no wider pattern can be drawn.
For each review, the core experience based on original source reviews.
Sources: Collected.reviews (1) ยท Quotes shortened ยท As of: March 2026
I want to say that you have great gift baskets. My Junior Executive Gift Basket arrived this morning. I love everything about it, the packaging and the pricing. However, I have an issue with the customer care service and shipment process. The person who received my order was cruel and I was unhappy about it. She could not kindly respond to my questions. I perceived I was being a bother to her. Something else that got me concerned is the many days the delivery takes. The 2-days express trip took me 4 days. I must say these two aspects put me off completely.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
The BroBasket runs an online shop that sells themed gift baskets and curated gift boxes. The selection is aimed at birthdays, holidays, and corporate gifting. Baskets often include snacks, beverage options, and add-ons like personalized message cards. The site lists product details and contents and allows online ordering for home or business delivery.