Customers often highlight low prices, fast shipping, and items that match the description. Many reviews also mention long delivery delays, missing orders, and support that does not respond. Some customers got quick refunds or replacements after escalating complaints. Most problems relate to fulfillment and after-sales support, not product faults.
Examples from available reviews (Nov 2021 – Feb 2026).
Speaker arrived quickly and in great condition, no issues.
“The speaker arrived quickly and in great shape.”
Best price and a smooth, fast purchase process.
“It was the best price and all the purchase process was smooth and fast”
Order paid but products not delivered and promised refund not provided.
“1000 euro , no products and no refund”
Unable to obtain return label or refund after more than a month.
“I have been trying to get a return label and refund for more than a month”
Many reviews describe customer support that is slow or absent, along with drawn-out returns and refunds. A smaller group mentions polite, quick help and fast refunds once they reached support. Lost parcels and orders cancelled without clear follow-up come up repeatedly.
Customers often point to competitive prices and good value on smart home purchases. Positive feedback links low prices with a smooth, fast checkout. Only a few reviews mention refund amounts that fell short of expectations.
Many shoppers report quick delivery and an easy ordering process. Some mention problems with tracking and automation, such as incorrect payment status and slow status updates. A small number point to compatibility limits for certain products.
Most buyers say items arrived as described and worked well on arrival. A few report receiving the wrong item or finding parts missing. Reviews do not show widespread complaints about product defects.
Many reviews describe a lack of real responses, with only automated replies and no clear delivery updates. A smaller set says issues were resolved after contacting support. Reviewers often dispute tracking details and promised delivery dates.
Reviews split sharply between smooth, satisfying purchases and serious failures in fulfillment or support. Some customers eventually received full resolution or refunds after delays, while others describe cancellations left unresolved or missing money. The divide centers on order handling and after-sales service, not on choosing products.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
I just want to share my extremely nice experience with Tink in my 1st encounter, which definitely won’t be my last.I Tried Tink for the first time last week and I was amazed by the excellent service I received and the professionalism of the team working there. To be honest I was worried about using this service but it turned out to be a very good experience. The communication was fast and simple. The platform was very easy to use and once I had a problem someone called me and followed up until I got everything right.
Finally, Tink has many strengths but in my opinion; the point which will make them a very nice reputation company is that the user can access transaction data from different banks which extremely reduces the problems that anyone might think about happening when you need a transaction statement.
Overall, I was really more than satisfied with the whole experience. Keep it up!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
tink runs an online store for smart home devices. It sells products such as thermostats, smart locks, lighting, speakers, and security cameras from multiple brands. Each product page shows technical specs, compatibility notes, and customer reviews. tink offers online checkout, ships to several countries, and provides web-based tools for support and returns.