Several buyers describe parkas that feel very warm and well built. Other reviews mention defects, lingering odors, and materials that fade early. Many complaints also point to denied returns and unresponsive support after shipping mix-ups, leaving customers with sharply different outcomes.
Examples from available reviews (Oct 2025 – Mar 2026).
Product, customer service, and overall experience were positive.
“Great jacket, awesome quality!”
Slim-fit parka was warm, good quality, and returns were handled well.
“Quality is solid, from what I can tell.”
They sent the wrong coat and failed to respond to support emails.
“This website is a scam DO NOT buy from them!!”
Jacket smelled bad and customer service refused return postage reimbursement.
“disgusting odour.”
Reviews show mixed customer service results. Several customers say returns were accepted and handled smoothly. Others report denied postage reimbursements, refused returns, and support emails that went unanswered after issues came up.
Value impressions hinge on the condition of the item on arrival. Buyers who received warm, well-made jackets describe the price as fair. Those who received items with odors, defects, or early fading call it poor value; one review also mentions limited selection.
Ordering ranges from simple purchases to fulfillment mistakes. At least one reviewer says they received the wrong coat and then got no reply from support. A few others describe easy returns or generally positive interactions.
Build quality and durability feedback splits between praise and complaints. Several reviewers highlight strong warmth and solid construction. Multiple other reviews mention strong odors at delivery, weak material quality, and noticeable fading after about eighteen months.
Many reviewers who ran into problems say communication broke down. They describe emails going unanswered and no follow-up after shipping errors. A smaller group reports responsive staff and returns that were handled.
Feedback is clearly split between satisfied buyers and those affected by service issues. Positive comments focus on warmth and fit. Negative comments focus on defects, odor, and return or communication problems that never got resolved.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (7) · Quotes shortened · As of: March 2026
Slim-fit parka was warm, good quality, and returns were handled well.
“Quality is solid, from what I can tell.”
Selection was poor and many popular models are sold out.
“Their selection is very poor.”
Jacket was poor quality, smelled, and return was denied.
“It's a terrible quality product.”
Product, customer service, and overall experience were positive.
“Great jacket, awesome quality!”
They sent the wrong coat and failed to respond to support emails.
“This website is a scam DO NOT buy from them!!”
Jacket was warm but shoulders faded after a year and half.
“The plus is that its a warm jacket”
Jacket smelled bad and customer service refused return postage reimbursement.
“disgusting odour.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Triple F.A.T. Goose designs and sells insulated outerwear for cold weather. The lineup includes parkas and winter jackets in multiple styles and sizes. Shoppers can buy through the company’s online store and authorized retail partners. Product pages list details such as materials, insulation, sizing, and care. The website also posts customer support and return policy information.