Customers often praise the product range, discreet packaging, and quick replacements. Many reviews point to Bluetooth and app failures that stop partner control and long-distance features. Delivery and order-handling problems also show up repeatedly and drive the lowest ratings. Overall, feedback splits between strong satisfaction with the hardware and frustration with connectivity and fulfillment.
Examples from available reviews (Jan 2023 – Mar 2026).
Connection via controller or app is unreliable, making it disappointing.
“connecting to the device either through the controller or app is unreliable”
Enjoyed using the product; customer care quickly resolved an app issue.
“Had once an issue with the app, customer care helped immediately”
Absolutely loves the Nova 2 and would thoroughly recommend it.
“Absolutely love the Nova 2!!!”
Order never arrived and customer service refused refund or replacement.
“don't buy here is a total SCAM!”
Many reviewers describe support as fast and helpful, with replacements issued or app issues solved. Others report slow or no replies, refunds that do not go through, and delivery-handling problems tied to carriers. As a result, service feedback swings between quick, effective help and complaints that never get resolved.
Several reviewers say the products feel premium and still worth the higher price for couples. Some buyers point to limited options for men as a gap in the lineup. A few isolated reports mention invalid software/license keys and the fulfillment issues that come with them.
The most common theme is the mobile app and Bluetooth connection failing to keep partner control or long-distance links working. Other users say the hardware works well when they use it without the app. Several reviews mention constant re-pairing, dropouts during use, and updates that break remote features afterward.
Many reviewers praise the build, body-safe materials, and remote-control performance when setup works. Some users favor older models or call certain units mid-tier. Overall, durability and feel draw steady positive comments when connectivity is not the problem.
Only a small number of reviews focus on communication. They mention missing shipping confirmations, slow replies about license issues, and limited order updates from support. These complaints appear less often than app and delivery problems.
Reviews show a clear divide: high ratings highlight discreet delivery, packaging, and product performance, while low ratings focus on connection failures and orders that never arrive. Positive experiences often mention quick fixes or replacements. Negative ones center on long-distance features that do not work and delivery or refund issues that remain unresolved.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (52) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Purchased Office 2021 license was invalid and could not be activated.
“This license has been used before”
Fast service and everything worked well.
“Fast and every thing worked well.”
Service described as simple, quick, and friendly.
“Simply. Quickly. Friendly.”
Multiple orders from Wow Tech went very well without problems.
“I ordered many times from Wow Tech and everything went verry well and without a problem.”
After more than a week no product arrived; only a Windows code email was received.
“After more than 1 week I got nothing, except an email with the Windows code”
Delivery and after-sales support were quick and professional.
“Quick and professional, both delivery and after sales support. Thanks”
Fast delivery and clear procedures were appreciated by the reviewer.
“Congratulations! I appreciate fast delivery and clear procedures.”
Reviewer gave the company five stars and praised it.
“5 STARTS THE BEST”
Working products and persistent, friendly support that resolves issues.
“Working products, great support and friendly staff.”
Received software key and receipt instantly; reviewer recommends for cheap software.
“I got the key instantly on the site and on the email”
License code didn't work and support has not responded.
“The license code I received on March 11th didn't work.”
The products bought are very good.
“The products bought are very good”
I recently purchased a product from Wow Tech Group, and I must say that I am extremely impressed with their selection of adult toys and vibrators. The website was easy to navigate, and the ordering process was simple and straightforward.
One thing that really stood out to me was the discreet packaging. As someone who values privacy, knowing that my purchase would be delivered without any obvious signs or labels is reassuring.
Furthermore, the free shipping on orders over €30 is a great incentive for customers like myself who are looking to save some money while still getting high-quality products from a reputable company.
Overall, my experience with Wow Tech Group has been fantastic. With such an extensive selection of adult toys available at competitive prices and discreet shipping options, I can confidently recommend this online store to anyone looking for top-notch sexual satisfaction products.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Wow Tech Group designs, makes, and sells intimate lifestyle and sexual wellness products. It promotes app-connected devices and accessories under brands such as We‑Vibe, including dual‑use vibrators and couples’ remote-control products. The products are sold through an online store and retail partners, with digital activation and customer support channels. Many devices use Bluetooth and smartphone apps for remote control and shared, paired experiences.