Suit fit perfectly and the support team expedited the order.
“the support team was courteous and professional in their expediting of my order.”
Many customers mention fast shipping and hands-on support that quickly fixes sizing and order problems. Reviews often praise the fit, stretch, wrinkle resistance, and repeat buys. A smaller group describes fabric breakdown, denied warranties, and support channels that donโt respond. Overall, strong positive feedback sits alongside a distinct set of low-rated complaints.
Examples from available reviews (Nov 2021 โ Mar 2026).
Suit fit perfectly and the support team expedited the order.
“the support team was courteous and professional in their expediting of my order.”
Reviewer praised non-wrinkling fabric, fit, stain resistance, and service.
“It doesn't wrinkle, fits great, doesn't stain.”
Suit fabric deteriorated after limited use and warranty denied.
“they only have 1 year warranty”
Reviewer called the suit poor quality, with bad fit and packaging.
“COMPLETE WASTE OF TIME.”
Several reviews describe fast shipping, proactive order fixes, and quick exchanges. Some customers say agents sped up deliveries and sent replacements before the return arrived. A smaller set reports refunds that werenโt resolved, exchanges that were refused, or support contacts that didnโt work.
Many buyers say the products feel like good value and plan to buy again. Some call the suits worth the price or say they would purchase more. A minority describe the items as cheap or not worth it.
Customers often describe suits that feel comfortable and flexible, with enough range of motion for travel. Sizing tools and staff-assisted exchanges helped several buyers land on the right fit. A few mention jackets running small or returns that were never completed.
Many reviews praise hard-wearing, wrinkle-resistant fabric, stain resistance, and a well-finished look. Multiple buyers note the material stretches and holds up during active use. A smaller but noticeable group reports fabric wearing out, what they see as cheap polyester content, and warranty claims being denied.
Many comments point to polite, attentive staff and clear follow-ups during returns and replacements. Reviewers mention timely updates and name specific friendly agents. A few cite a support email that didnโt work and slow or missing replies.
High-rated reviews repeatedly highlight fit, comfort, and repeat purchases. Lower ratings cluster around material failures, warranty disputes, and refunds not being returned. The reviews show a clear split between broad satisfaction and a distinct set of severe negative experiences.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: March 2026
I am writing this review to help future customers who might have similar situations. I do not like it when I make a purchase and I feel like I was ripped off. If you don't want to find yourself in my situation too, then this is for you.
I recently bought xShirt from Xsuit.com and the one I bought looked great in the photo, but when I got it in person, it didn't fit at all. The quality of materials also did not look that good. After considering my options, I decided to return it back.
Unfortunately, I got scammed and never received my refund. I tried to contact them through email and phone calls but when it comes to refunding your money, they are very unprofessional and also quite rude when it comes to this matter.
Don't shop at Xsuit.com! You will get scammed or your money will be stuck.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
X Suit sells suits and other menโs tailored clothing through its online store. Product pages list sizing charts and fabric details to help customers choose. Shoppers can buy jackets, trousers, and shirts on the ecommerce site. The company offers customer support and an online returns process. X Suit presents itself in the menโs tailored and performance suiting market.