Reviewers often like the range of frames, the tools for choosing them, and prescriptions that usually come out right. Many also mention responsive customer service and fast delivery. A smaller share describe major problems, such as wrong prescriptions and damaged packages that led to returns or replacements.
Examples from available reviews (Nov 2021 – Feb 2026).
Wide frame and lens choices with user-friendly ordering and perfect fit.
“Yesglasses had a vast variety of frames and lens color selection.”
Initial return for fit; second pair excellent with great customer service.
“What great customer service!!”
Both glasses arrived with incorrect prescriptions and no fix offered.
“prescription WAY off.”
Product arrived damaged and customer service was unhelpful.
“Product arrived damaged.”
Many reviews point to proactive, responsive support that fixed sizing errors and sent replacements. Several customers say issues were handled quickly and that staff offered helpful guidance during returns. A few mention slow refund confirmations or unhelpful replies after items arrived damaged.
Several reviewers say prices beat local stores and highlight good deals on varifocals and transitions. Many link the value to quick shipping. A smaller set simply describes the pricing as affordable without more detail.
Reviewers often describe an easy ordering process, clear product photos, and tools that make it simpler to choose frames and sizes. Several buyers report a great fit, including styles that suit smaller faces. A few say the try-on feature could be better or that some frames feel loose.
Many reviews mention clear vision, thin lenses, and frames that look good and feel well made. Several customers report prescriptions that match perfectly, along with effective blue-light or tint options. A notable minority describe serious problems, including wrong prescriptions or items arriving damaged.
Many reviewers report fast, accurate replies through customer support. A very small number mention messaging they felt was intrusive, asking how the glasses would be used. A few note delayed refund confirmations or slower shipping updates.
Reviews include frequent repeat purchases and consistent praise for fit, style, and customer support. Several shoppers recommend the company based on good results. Others cite wrong prescriptions and damaged deliveries as clear reasons for returns or complaints.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Wide frame and lens choices with user-friendly ordering and perfect fit.
“Yesglasses had a vast variety of frames and lens color selection.”
High quality, great selection, and far better pricing than local stores.
“This is my new favorite online eyeglasses company!”
Second purchase; glasses fit small face well.
“It’s rare to find glasses to fit my small face”
Both glasses arrived with incorrect prescriptions and no fix offered.
“prescription WAY off.”
Both pairs fit loosely and require constant adjustment.
“Both pairs are loose and move around”
Many frame options and accurate sizing produced a perfect prescription fit.
“My prescription glasses are perfect and arrived quickly in a well made case.”
Excellent quality and fashionable design.
“excellent quality, fashionable designs and so fun!”
Initial return for fit; second pair excellent with great customer service.
“What great customer service!!”
Simple ordering, virtual try-on, fast delivery, and great prices.
“Yes Glasses is the only place I’ll buy glasses from now on!”
Company is easy and kind to interact with; quality products.
“Your company is so very easy and kind to interact with.”
First online order succeeded; glasses fit and customer service assisted.
“My glasses fit perfectly and their customer service walked me through the entire process.”
Two prescription pairs are lightweight, comfortable, and liked.
“Ordered 2 pairs and love them both.”
Modern, high-quality glasses delivered sooner than expected.
“Eyeglasses are modern in design and easy to order.”
Good quality and service, but refund confirmation was delayed.
“they responded quickly to my refund request”
Received invasive messages asking how they planned to use glasses.
“I received a number of messages asking me how I was going to use my glasses.”
Quality product with fast shipping and great customer service.
“Quality product, fast shipping and great customer service!”
Easy selection process with many options and an impressive product.
“Easy to pick what you want, lots of options”
Great pricing and very fast delivery for varifocals with transitions.
“Superb pricing for varifocals with transitioning lenses !!”
Comfortable quality frames and lenses; try-on feature needs improvement.
“I appreciate the quality of the frames and the lenses.”
Clear photos, easy ordering process, fast shipping, and minimal packaging.
“Clear photos, easy process, fast shipping, and minimal packaging.”
Product arrived damaged and customer service was unhelpful.
“Product arrived damaged.”
High-quality gradient prescription sunglasses with many compliments.
“Great price and even better quality.”
High quality glasses delivered a perfect tough prescription and thin lenses.
“I am absolutely amazed at the quality of my new glasses!”
Customer service was proactive, responsive, and thorough.
“YesGlasses customer service is exceptional.”
Good deal with fast shipping.
“Great deal and prompt shipping”
Repeated purchases because of good service and quality glasses.
“Great service and quality glasses”
Affordable price with fast shipping.
“Great price fast shipping”
Trusted company with responsive customer service and quality products.
“Yesglasses is a company to be trusted.”
Easy ordering, correct prescription, good fit, quick shipping.
“Ease of order.”
Glasses provide clear vision without edge distortion.
“I can actually see with these glasses!”
Quick shipping and beautiful glasses; would order again.
“Quick shipping. Beautiful glasses.”
Easy information upload, good selection, low price, and fast delivery.
“eASY OF INFORMATION UPLOAD”
Easy, affordable selection with quick, accurate customer responses.
“quick responses and accurate information”
Affordable prices and many styles compared to competitors.
“Great price and many styles to choose from.”
Customer service quickly resolved a sizing mistake and shipped replacement.
“they went above & beyond”
Tried many frames, returned some, got quick refund and fast prescription.
“Got a refund a couple days later.”
Good prescription results and easy returns for tint changes.
“Yesglasses has a vast selection of tints”
Nice frame selection but slower shipping turnaround than competitors.
“Decent selection of cool frames but turnaround time to ship”
Perfect prescription fit with fast delivery and great service.
“Perfect fit, my prescription was perfect”
Reviewer praises stunning appearance and impeccable performance.
“Absolutely stunning & immpacable performance!!”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Yesglasses sells prescription glasses, sunglasses, and specialty lenses online, including varifocals and blue-light filters. Shoppers can upload a prescription at checkout and filter frames by size and style. Product pages show photos and explain lens options so buyers can compare features. Orders usually arrive with protective cases, and customer support is available through the site’s contact channels.