Airport LAX
Reviews & Experiences
We've collected and analyzed customer feedback for Airport LAX to provide you with unbiased insights.
Overview & Key Metrics
Featured Reviews
Examples from available reviews (Sep 2017 – Feb 2026).
What reviewers often mention
All Reviews
For each review, the core experience based on original source reviews.
All Reviews
Sources: Trustpilot (9) · Quotes shortened · As of: February 2026
Long walks and slow baggage transfer made arrival extremely slow.
“you have to walk miles and then go in a bus to get your luggage”
Poor staff assistance caused lengthy delays and difficulty locating luggage.
“the information desk lady has no clue!”
LAX shows modernization efforts but traffic and past issues persist.
“LAX is making an effort to modernize and come back.”
Disorganized processing and long customs queues caused missed connections.
“Worst airport in the world.”
AA first class check-in was efficient, but the flagship lounge's food quality disappointed.
“AA first class check in was great”
Construction left staff unhelpful and TSA handled razor confiscation confusingly.
“The workers didn't know a single thing,”
Reviewer found the airport unfriendly and unsuitable for older travelers.
“Worst airport for old people and unfriendly”
Long passport lines and chaotic staff behavior made for a terrible checkout experience.
“Check-out procedure is a nightmare.”
Sources and methodology
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
About Airport LAX
We've collected and analyzed customer feedback for Airport LAX to provide you with unbiased insights.