Reviews show a pattern of inconsistent outcomes: several buyers report good prices, easy online ordering and high-quality prints, while many others report late or international shipping, missed deadlines for events, proofing problems, and limited help resolving refunds or defects. If you need signage for a time-sensitive event, confirm proofing steps and shipping origin, and allow extra lead time. For expensive or expedited orders, get written delivery commitments, clarify refund policies, and keep records of approvals and communications. Comparing multiple vendors or requesting guaranteed timelines may reduce the risk of disruption.
Examples from available reviews (Dec 2020 – Feb 2026).
Product met expectations with good quality, affordable pricing, and timely delivery.
“The prices are cheap but they don't compromise quality”
Paid expedited shipping but package arrived after event wasting money.
“I even paid an extra $200 for expedited shipping, yet the package arrived late — AFTER my event”
Company delayed order by failing to provide proper proof approval.
“they sent a proof with no button to press”
Two orders had defects and delayed shipping; customer service difficult.
“customer service is lacking in so many way.”
Many reviews report late or missing shipments and missed event deadlines; a smaller group praises prompt delivery and satisfactory service for some orders.
Some customers note low prices and free-shipping thresholds; many others paid extra for expedited service and reported poor outcomes or denied refunds.
Website features like file upload are praised by some, while several reviews describe proofing UI failures, missing approve buttons and weak design support.
Print and material quality varies: multiple reports of excellent fabric backdrops and flags, alongside defects, color errors and damaged hardware on delivery.
Frequent complaints describe slow, unresponsive or contradictory customer support, closed tickets and poor follow-up; a few customers noted polite representatives.
Overall impressions are polarized: a small number of satisfied repeat customers versus many reports of missed deliveries, unresolved refunds and major disruptions.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (34) · resellerratings.com (15) · bbb.org (10) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Order never shipped and company didn't respond to inquiries.
“Horrible customer service. Never shipped. Never responded.”
Order never shipped and company didn't respond to inquiries.
“Horrible customer service. Never shipped. Never responded.”
Website wouldn't accept artwork uploads and support was unreachable.
“their website does not allow any file types to be uploaded.”
Website wouldn't accept artwork uploads and support was unreachable.
“their website does not allow any file types to be uploaded.”
Table runner looks amazing and enhances the check-in table appearance.
“My table runner looks amazing and will bring a touch of Class and beauty to my check-in table”
Table runner looks amazing and enhances the check-in table appearance.
“My table runner looks amazing and will bring a touch of Class and beauty to my check-in table”
Missed delivery due to inconsistent communications and unauthorized design changes.
“they went ahead and changed my design orientation (vertical/horizontal) WITHOUT my permission anyway.”
Paid expedited shipping but company didn't assist with reroute and refused refund.
“Paid $200 for expedited shipping and after issues on Fedex, Best of Signs was unable to provide any assistance”
Paid expedited shipping but company didn't assist with reroute and refused refund.
“Paid $200 for expedited shipping and after issues on Fedex, Best of Signs was unable to provide any assistance”
Company replaced damaged cutouts and delivered replacements in time.
“They promised I would get them with express shipping in time for the program.”
Company replaced damaged cutouts and delivered replacements in time.
“They promised I would get them with express shipping in time for the program.”
Repeat customer reports consistently positive past experiences.
“I have used this company a couple dozens times and always had good luck with them.”
Late delivery, missing items, and unresponsive customer service prevented resolution.
“Customer service is an absolute joke.”
Late delivery, missing items, and unresponsive customer service prevented resolution.
“Customer service is an absolute joke.”
Never received order or refund despite paying for expedited shipping.
“I never got my order and never got a refund.”
Never received order or refund despite paying for expedited shipping.
“I never got my order and never got a refund.”
One of two banners missing and customer service unresponsive.
“it only contained one banner.”
Paid extra for faster shipping but never received and refund refused.
“I paid $180 for faster shipping, and never received it”
Company delayed order by failing to provide proper proof approval.
“they sent a proof with no button to press”
Late shipping from India caused event to lose the banner.
“Terrible late shipping, they make in India and shipping is terrible late.”
Paid for express shipping but order didn't arrive and no tracking.
“paid for express shipping and service. Have never received any tracking for the order”
Paid extra but shipment routed internationally and missed event.
“Shipping FAILED! Paid extra to have shipped, week later they say ill get my package on time, its in FRANCE!”
Paid expedited shipping but package arrived after event wasting money.
“I even paid an extra $200 for expedited shipping, yet the package arrived late — AFTER my event”
Order marked international and stuck; company unresponsive to inquiries.
“it was an international shipment and needed additional paperwork.”
Company refused refund and kept project on hold over photo dispute.
“They will not refund me they are keeping the project on hold.”
Fabric backdrops were perfect with excellent print quality and price.
“They are PERFECT! Great fabric and excellent print quality.”
Two orders had defects and delayed shipping; customer service difficult.
“customer service is lacking in so many way.”
Item wasn't delivered and FedEx label lacked address; company blamed customer.
“their "fedex label" had no address on it at all, just the town I live in.”
Company took payment, failed to deliver on time and appears scammy.
“Terrible company, just a scam, they take my money”
Missed delivery for event due to hidden tracking and poor response.
“we had our booth unbranded due to the unprofessionalism and scam this company plays.”
Company misrepresented US presence and failed to provide promised design support.
“This company is a joke and isn’t US based as they claim.”
Delivery missed promised date and company ignored multiple customer contacts.
“I've contacted the company multiple times but the don't care at all.”
Black-and-white photo printed with green tint and company couldn't correct it.
“receive a print that was literally green.”
International shipping from India caused late delivery and refused reimbursement.
“They never communicated it was shipped from India(!).”
Great service, good prices, fast turnaround and reasonable shipping.
“Great service, excellent prices, custom flags as desired, reasonable shipping, fast turn around times.”
Long-term customer says service has always been great.
“I have been working with Best of Signs for about 5 years now and they always are great.”
Paid for faster delivery but received poor quality and insufficient compensation.
“Their excuse for awful quality work was “based on the shipping method selected”.”
Paid for next-day priority but sign arrived late and customer service unhelpful.
“I received the sign two days later (one day after I needed it).”
International shipping caused customs delays and import duty charges.
“Shipping from REMOVEDand you only find out once you get your tracking number.”
Paid for express shipping but order didn't arrive and no tracking.
“paid for express shipping and service. Have never received any tracking for the order”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Best of Signs is an online custom signage and printing company that produces banners, vinyl decals, fabric backdrops, flags, foam-core mounts and related display products. The site typically offers file upload and customization options, proofing workflows, design services, and shipping choices intended for events, retail and marketing displays. Consumers researching Best of Signs often look for information about print quality, turnaround times, and customer support responsiveness.