Feedback splits between strong praise and sharp complaints. Many reviewers like the quick ordering, simple app, and fast shipping. Others describe major printing mistakes, plus missing or late deliveries. Pricing and shipping fees also draw frequent criticism.
Examples from available reviews (Nov 2021 – Feb 2026).
Ordering was easy and delivery was prompt.
“Easy to order and prompt delivery.”
Printed checks had transposed account numbers causing collection problems.
“When you printed my checks you transposed two numbers in the account number.”
Ordering was easy but costs and shipping were excessively high.
“They were EXTREMELY expensive compared to other online check ordering sites.”
Reviewer has not received any checks.
“I have not received any checks!”
Customers often mention fast, accurate shipping and helpful representatives. Several reviews cite prompt delivery and free reprints after customer mistakes. Others describe canceled orders, delays with no clear reason, and unexpectedly high charges for expedited replacements.
Some customers like the free shipping and straightforward ordering that helped keep costs down. Others say prices are high and shipping fees can come close to the product cost. A few reviewers ask for loyalty discounts.
Many reviewers find ordering easy, helped by saved history and a simple app. Several say the site and app make reordering smooth. A smaller group finds the process difficult when entering account and security details.
Reviews report serious mistakes such as swapped account numbers, incorrect routing numbers, and wrong company details that made checks unusable. Others describe good-quality products, checks that arrived quickly, and correct ink stampers. Some reviews mention a low-quality look and feel.
Multiple reviewers say their checks never arrived and they did not get refund follow-up. Several complain about too much unwanted advertising mail and inaccurate shipping timelines. A few describe abrupt or unfriendly staff interactions.
Sentiment is split between many five-star endorsements and recurring one-star complaints. Long-time users report no problems, while others describe errors that created financial or operational trouble. This gap shows up in service, quality, and communication.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Placing an order was very easy.
“The ease of placing an order.”
Service was quick, accurate, and easy to use.
“EASY TO USE AND QUICK ACCURATE SERVICE.”
They reprinted checks at no cost after customer's error.
“They reprinted at no cost. Amazing”
Long-term customer reports no problems over thirty years.
“I’ve never had a problem.”
The app was easy to use.
“easy app to use.”
They have used Deluxe for years without any issues.
“have never had an issue with anything we've ordered”
Customer has not received checks and seeks assistance.
“Have not received My Checks .”
Shipping was prompt and order was accurate.
“Prompt shipping and Accurate”
Customer believes the price is too high.
“Price to high”
Reviewer requests more discounts for loyal customers instead.
“they should offer more discounts for loyal customers”
The staff were patient and knowledgeable.
“patient and knowledgeable”
Ordering was easy and products arrived quickly.
“Easy to use and fast time in getting products”
Customer finds the product too expensive.
“too expensive”
Saved order history makes reordering very easy.
“With saved history it is easy to reorder”
Checks were not delivered and refund was not received.
“The checks were never delivered!”
The process was seamless and easy.
“Seamless and easy to do.”
Shipping timelines were inaccurate and customers experienced multiple charges.
“DONT BE IN A RUSH!”
Orders were placed easily and customer service was appreciated.
“I am so appreciative of the customer service representatives at Deluxe.”
Entering information was easy for the reviewer.
“I FOUND EVERYTHING EASY TO INPUT MY INFO.”
Reviewer thinks check printing costs are unreasonably high.
“It's basically $1 a check to have these printed.”
Deluxe disappointed us. We had placed an order of printed carrier bags for our customers, but never got what we expected. I contacted customer service, enquired, and placed my order. The process was successful to this point. I waited eagerly for the bags to arrive but instead, frustrations started. After the said period, shipping period, I did not get the bags. I enquired about the delay and they became very unfriendly. They did not want to take responsibility for the delays. A week later the goods arrived. This time it was the quality. It was poor and not worth the money and time spent. Due to the responses I had gotten previously, I decided not to call and never to buy from them again.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Deluxe prints business documents and offers related services. Products include custom checks, deposit slips, and business ink stampers ordered through an online portal and mobile app. Customers can save order history for quicker reorders and choose shipping at checkout. Deluxe prints checks using personalized bank and company details and provides support for reprints and order questions.