Many customers mention fast delivery and an easy ordering process. Several buyers say the keys and lock sets fit and work once programmed. Recurring complaints focus on fobs that won’t program, incorrect chips, and listings that don’t match the item. Some customers also describe hard-to-navigate returns, restocking fees, and refunds that were not resolved.
Examples from available reviews (Aug 2022 – Mar 2026).
Fob did not work and locksmith couldn't program it; return denied.
“My locksmith was not able to program it for my car.”
Company imposed complicated return process and excessive restocking fees.
“intentionally complicated RMA process and excessive restocking fees”
Lock sets were high quality and show visible pins inside.
“It is cool how you can see the pins inside the locks.”
Very fast shipping; customer plans to make a spare despite finding original keys.
“Very fast shipping”
Reviewers often describe technicians as on time and say orders are handled professionally. Others report receiving the wrong items, having refunds refused, and being charged extra to return products. Some also mention paying for expedited shipping that did not arrive as promised, even as other reviews note good service.
Several customers say they saved a lot compared with dealership prices and consider the parts affordable. Other buyers point to added costs such as subscription requirements and restocking deductions. Some reviewers also say one-off key services cost too much for what was needed.
Customers often say ordering is simple and that search and product pages help them find what they need. Many orders still require the buyer or a locksmith to program the key after it arrives. A smaller but noticeable group reports keys that won’t program or that require certified tools.
Many buyers received keys, fobs, and lock sets that matched the listing and worked after programming. Repeated negative comments mention faulty fobs, wrong chips, poorly refurbished parts, and listings that mislabel BMW and other models. Overall, quality appears to depend on the item type and how accurate the listing is.
Many reviews mention quick replies from customer service and automatic order updates. Some customers complain about confusing shipping notices and staff who were not helpful during returns. Reports of poor communication show up most often in refund disputes and RMA issues.
Experiences split between smooth purchases with fast delivery and correct parts, and orders that turned into disputes. Positive reviews highlight on-time arrival, clear fit, and helpful staff. Negative reviews focus on devices that won’t program, incorrect parts, and returns or refunds that are hard to complete.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Sitejabber (20) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Reviewer says product requires expensive subscription to function.
“spend a lot more money on Subscription for their products to work.”
Refurbished Kia flip key arrived in very poor condition and unsellable.
“Its scrap i cant sell to customer.”
Fob did not work and locksmith couldn't program it; return denied.
“My locksmith was not able to program it for my car.”
Key worked and programmed easily; customer was happy with price.
“Key works like it should.”
Customer service was professional and responded quickly to concerns.
“Customer service representatives were very professional,”
Smooth ordering process and fast delivery.
“Smooth process and received items quickly”
Purchased an outer shell and transferred electronics into it.
“The item came with everything needed to change out the shell.”
Website provided all necessary information and item arrived on time.
“On the page I found all the information I needed to make my purchase”
Ordered a spare truck key; shipping was very fast.
“Very fast on shipping.”
Key fob was defective, not programmable, and refund request unresolved.
“The key fob doesn't work.”
Hasn't been programmed yet and unsure if it will work.
“Haven’t take it to program yet.”
Key fob did not program for the customer's car.
“Does not program for our car”
Seller handled the order professionally with good updates and followup.
“this site handled my order like professionals with automated updates and followup to make sure the order arrived.”
Product arrived quickly and as advised.
“Received my product very quickly and as advised.”
Order was filled and shipped expeditiously; customer appreciated promptness.
“My experience was great because my was filled and shipped expeditiously.”
Product had great quality, fair price, and fast delivery.
“Great quality, fair price and speedy delivery!”
Order arrived timely and matched expectations.
“Got my order in a timely matter and it was just what I wanted”
Service and product were excellent with very fast delivery.
“Their service and product is amazing, get everything super fast!!!!”
Item enabled access to the gun safe successfully.
“We received the item and managed to get into the gun safe! Thank you!!”
Key blanks matched exactly and were affordably priced.
“Key blanks were the exact key I needed at an affordable price.”
Key fob worked for the customer's 2007 Honda Pilot.
“It worked for my 2007 Honda Pilot. Thank you!”
Product works well but was considered too expensive for cutting a key.
“Works great but it’s really too expensive to just cut a key.”
Perfect-fitting key saved the customer hundreds of dollars.
“Awesome experience! Key was a perfect fit and saved me hundreds of dollars.”
Device requires NASTF certification to unlock Security Gateway, making it unusable.
“you need a NASTF certification to be able to unlock the Security Gateway.”
Key did not contain the advertised chip and could not be programmed.
“the chip wasn't correct.”
Company imposed complicated return process and excessive restocking fees.
“intentionally complicated RMA process and excessive restocking fees”
Company sent wrong aftermarket key and charged return and restocking fees.
“they charge you $10 to send it back and they take 30% of the money”
Order did not match advertisement and customer requested a refund.
“It was not what I ordered.”
Used new key parts to fix existing fob; solution worked well.
“Worsk great and I have original key that did not need to be replaced.”
Orders arrived quickly and service was trustworthy and recommendable.
“Great service orders come pretty fast.”
Received locked Audi fob, return delayed and refund unpaid for months.
“they sent me an Audi fob that was locked and could not be programmed”
Received a complete lock set and modified it to fit, outcome great.
“I didn't realized I was getting a whole complete set to replace the whole lock.”
Paid for next-day shipping but vendor provided dishonest shipping updates.
“paid extra for next day air.”
Sold wrong update code, delayed response, and refused refund requiring dispute.
“The code is not for my unit.”
Alleges money taken, items not shipped, and no refund resolution for months.
“will take money not ship items then refuse to give a refund.”
OBD machine did not perform advertised tasks and refund was short by $300.
“claiming the refund $300 less than what I paid”
Price was much lower than dealer and part was a good deal despite minor differences.
“Purchase from site with shipping is 85% less than dealership prices.”
Company ordered wrong item and charged both-way shipping, causing dissatisfaction.
“proceeded to make me pay for both ways shipping”
Paid large amount and expedited shipping but order not delivered, causing urgent lock problem.
“Took my $2500 plus $900 next day shipping and still waiting 5 days later”
Customer service representative refused appropriate help and made returns difficult.
“He was extremely arrogant and made it difficult for me to exchange or return an item with a manufacturer defect.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Locksmith Keyless sells replacement car keys, remote key fobs, key shells, blank key blades, and lock sets online. It lists parts for many passenger vehicles and also offers diagnostic and programming accessories used by technicians. Shoppers can find parts through vehicle selectors or part numbers and track orders on the website. The company serves both individual buyers and professional locksmiths through its product pages and support channels.