Travelers often praise these packages for strong prices and high-quality hotels. Many reviews mention easy booking and helpful staff on the ground. Some reviewers describe major flight or transfer problems and unclear package inclusions that lowered satisfaction.
Examples from available reviews (Dec 2021 – Mar 2026).
Great price with excellent hotel and inclusive airfare between islands.
“Loved the price, hotel was excellent, the best airfare included round trip and in between Islands”
Reservations and voucher system worked seamlessly; phone support was helpful.
“The voucher system was impressive - not a single issue for any of the hotels or activities”
The package was misleading and booking b&bs and customer service were problematic.
“It was very misleading.”
Tight flight connections and poor customer support caused missed flights and charges.
“This was a very disappointing travel nightmare of a trip.”
Reviewers often applaud hotel staff and trip personnel for being professional and helpful. Several people describe successful rebooking or caring support during emergencies. Others point to weak airport help and problems with seating and transport as repeat issues.
Many travelers call the packages a good deal, often highlighting bundled airfare and solid hotel options. A smaller but noticeable group mentions hidden fees and unexpected taxi or transfer expenses.
Customers frequently like the booking process and say vouchers and travel documents are easy to follow. Some reviews mention check-in timing issues, tight connections, and missing hotel location details that led to extra costs or longer waits.
Trips often line up with the advertised itineraries and include well-rated hotels and excursions. Some reviews raise concerns about disappointing hotel choices or attractions being closed, which shifted the planned experience.
Several reviews note clear coordination and quick support while traveling. Other reviewers say package descriptions were misleading and inclusions unclear, especially for meals and local transport contacts.
Many guests report booking again and say they were very satisfied with accommodations and activities. Ratings swing sharply when travel disruptions or misleading information led to low scores and formal complaints.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: March 2026
I recently booked a vacation through Great Value Vacations. I was so excited, since it was to be my first solo trip. However, I was in for the worst experience of my life. My flight was delayed more than twice, and I missed my connecting flight. The customer service staff were extremely rude, and they did not offer to refund any money at all. To add insult to injury, my hotel room looked like a prison cell (it didn't even have a bed!). In addition, I had no way of reaching the customer support staff after 10 pm, which is when their office hours are until.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Great Value Vacations is an online travel company that sells vacation packages that combine flights, hotels, and ground arrangements. It offers destination packages for leisure travelers, including island resorts, city breaks, and guided tours. Customers can book on the website or reach the company through its sales and support channels. Great Value Vacations sends booking confirmations and handles hotel bookings and itinerary details for confirmed trips.