Customers often praise Tinggly for quick, effective customer support and a smooth buying process. Many reviewers describe the gift boxes and vouchers as handy last-minute presents with plenty of activity options. A smaller share report serious problems with refunds, the perceived value of vouchers, and occasional booking or shipping failures.
Examples from available reviews (Dec 2022 – Mar 2026).
Company refused promised refund or exchange according to reviewer.
“Tinggly flat out lies on their website about the tours they sell being refundable or exchangeable.”
Reviewer found the voucher overpriced and less valuable than direct bookings.
“Complete con.”
Support team helped book the desired experience and were very helpful.
“received an outstanding support”
Purchasing was very easy and the recipient enjoyed the experience.
“It was incredibly easy to purchase this gift.”
Several reviews point to fast, solution-focused help from named agents such as Laura and Aušrinė, who fixed bookings, reversed charges, and corrected shipping mistakes. Fewer comments describe refund refusals or slow logistics that left customers unhappy. Across repeated reports, staff involvement often restored vouchers or finished pending tasks.
Many customers say the vouchers work across different budgets and make good gifts for people who are hard to shop for. A handful of reviews claim the voucher offered little real value or cost more than booking directly. These complaints are less common but strongly stated.
Reviewers frequently mention an easy-to-use website, a simple checkout, and clear product pages that make buying straightforward. Several also like the range of experiences and the option to send gifts to recipients abroad. A smaller number ran into confusion about gift-card acceptance and how to access or use it.
Customers often highlight the attractive physical presentation and the wide selection of partner experiences. Some specifically praise on-site guides and the quality of the experiences delivered. Occasional critical notes mention limited usable options or weak voucher value.
Many reviews describe quick email responses and clear booking instructions from support staff. Named agents are repeatedly singled out as professional and helpful. A few comments mention slow coordination with local partners or missing booking details.
Most reviewers describe Tinggly as an easy gift that lands well, and many recommend it for hard-to-buy-for recipients. Several low-rated reviews focus on refunds, how useful the voucher was, or booking issues that were not resolved. Overall, reviews lean strongly positive, with a small cluster of sharply critical cases.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Collected.reviews (1) · Quotes shortened · As of: March 2026
The reviewer considered it a great unique gift.
“Great unique gift”
The reviewer considered it a great unique gift.
“Great unique gift”
Easy and exciting gift for someone who has everything.
“Easy and an exciting gift for someone who has everything.”
Easy and exciting gift for someone who has everything.
“Easy and an exciting gift for someone who has everything.”
Guide Jeremy was phenomenal and the tour was worth the value.
“Our guide, Jeremy was phenomenal.”
Guide Jeremy was phenomenal and the tour was worth the value.
“Our guide, Jeremy was phenomenal.”
Laura Rackmil gave a quick, resolving response.
“Quick and resolving response From Laura Rackmil.”
Laura Rackmil gave a quick, resolving response.
“Quick and resolving response From Laura Rackmil.”
Laura promptly fixed an address issue and the daughter loved the gift.
“Laura took care of it for me in a timely manner.”
Laura promptly fixed an address issue and the daughter loved the gift.
“Laura took care of it for me in a timely manner.”
Initially confusing; $25 gift card not accepted, limiting small purchases.
“We then discovered a $25 gift card is NOT accepted!”
Initially confusing; $25 gift card not accepted, limiting small purchases.
“We then discovered a $25 gift card is NOT accepted!”
Website appealing and informative; customer service top-notch.
“It's customer service is top-notch!”
Website appealing and informative; customer service top-notch.
“It's customer service is top-notch!”
Fine experience; appreciated ability to book for someone abroad.
“It was a fine experience.”
Fine experience; appreciated ability to book for someone abroad.
“It was a fine experience.”
Customer service promptly added missed message and shipped product quickly.
“They were able to add the message and shipped it out right away.”
Customer service promptly added missed message and shipped product quickly.
“They were able to add the message and shipped it out right away.”
Company refused promised refund or exchange according to reviewer.
“Tinggly flat out lies on their website about the tours they sell being refundable or exchangeable.”
Company refused promised refund or exchange according to reviewer.
“Tinggly flat out lies on their website about the tours they sell being refundable or exchangeable.”
Easy purchase and recipient enjoyed browsing options and chosen experience.
“It was incredibly easy to purchase this gift.”
Purchasing was very easy and the recipient enjoyed the experience.
“It was incredibly easy to purchase this gift.”
Customer service agent Laura reversed an incorrect charge and advised redemption.
“sorted it out, reversed the credit card charge”
Customer service reversed an accidental charge and advised correct redemption.
“reversed the credit card charge”
Laura Rackmil was professional, knowledgeable, and solved the issue.
“Laura Rackmil was professional and helpful.”
Agent Laura Rackmil was professional, knowledgeable, and resolved the issue.
“Laura Rackmil was professional and helpful.”
Several staff helped book the desired experience and were very helpful.
“They were helpful, reactive, and extremely nice to interact with.”
Support team helped book the desired experience and were very helpful.
“received an outstanding support”
Reviewer found the voucher had negative value and limited useful options.
“I discovered its worth a negative amount so I may as well throw it away.”
Reviewer found the voucher overpriced and less valuable than direct bookings.
“Complete con.”
Perfect gift with many choices and price points; well received.
“Perfect gift for an employee (or anyone who is hard-to-buy-for).”
The gift was suitable, with many choices and well received.
“Perfect gift for an employee”
Laura provided professional, polite, expedient assistance over several days.
“Laura went above and beyond to assist me.”
Customer service agent Laura provided very professional and helpful assistance.
“Laura went above and beyond to assist me.”
Aušrinė responded quickly and provided rescheduling instructions.
“Aušrinè response via email was quick, concise and met my expectations.”
Aušrinè replied quickly by email and provided rescheduling instructions.
“Aušrinè response via email was quick”
Delivery error caused hardship; Tinggly offered assistance and product impressed.
“I am very pleased with Tinggly's product, including it's impressive presentation and their service.”
Delivery failed to respect access instructions, but Tinggly helped resolve it.
“he ignored this request.”
Aušrinė quickly resolved a booking hiccup and restored the voucher.
“Aušrinė sorted it out really quickly at the Tinggly end and restored the voucher back in full.”
Tinggly quickly resolved a booking issue and fully restored the voucher.
“restored the voucher back in full.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Tinggly sells experience gifts and vouchers that can be used for activities and tours in multiple countries. It offers physical gift boxes and e-vouchers, which recipients redeem through an online booking portal. Tinggly works with local activity providers for guided tours, classes, and outdoor experiences. Shoppers pick price tiers and themed collections, then choose shipped branded packaging or instant digital delivery. The website includes partner terms, booking steps, and ways to contact customer support.