Customers often praise the build quality, finish, and gift-ready packaging. Many reviewers say the prices feel fair for what they receive. Several mention slow or stalled shipping and deliveries that missed expectations. A smaller group describes billing mistakes and unsatisfying responses from support.
Examples from available reviews (Sep 2022 – Mar 2026).
Jewelry manufactured very well and customer service amazing.
“It is manufactured VERY well. Everything is always as shown in the pictures. I have about 30 pieces from them and I will be purchasing more in 2026 as new designs come ou...”
Order delayed in transit; gifts likely won't arrive before Christmas.
“they have been sitting in Carol Stream, IL for 6 days.”
Customer reports being charged twice.
“You charged it twice”
Order arrived with a missing pearl on one earring.
“My order had a missing pearl on the earring”
Delivery experiences vary widely across reviews. Several people describe long shipping times and missed holiday arrivals. Others report fast fulfillment and smooth order handling.
Shoppers often say the price matches the value they feel they’re getting. Multiple comments describe the jewelry as affordable and reasonably priced for its build. Complaints about pricing are rare in this set.
Reviewers repeatedly point to the packaging and presentation, including gift-ready boxes and small extras. A few mention checkout as quick and easy. Fewer reviews praise site flow than mention packaging.
Most reviews highlight sturdy construction, attractive finishes, and dependable build. Several complaints cite specific issues such as missing pearls, faulty clasps, and pieces that are shorter than shown. These defect reports appear alongside many endorsements of high quality.
Customer-service experiences range from quick, helpful replies to emails that go unanswered or don’t help. Some reviews describe billing issues, including being charged twice. When communication breaks down, it often leads to the harshest ratings.
Ratings cluster at the high and low ends, creating a split view of the experience. Positive reviews focus on product quality, packaging, and value. Negative reviews center on shipping problems, order mistakes, and support contacts that don’t get resolved.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Items have quality and are affordable.
“Quality and affodable”
Items have quality and are affordable.
“Quality and affodable”
Delighted with bracelet, lovely packaging, gift, and fast delivery.
“Packaging is lovely and the extra little gift is very sweet too.”
Delighted with bracelet, lovely packaging, gift, and fast delivery.
“IVe just received my bracelet and I am delighted. Packaging is lovely and the extra little gift is very sweet too. Fast delivery all round 10 gold stars. I will order again”
Customer reports being charged twice.
“You charged it twice”
Customer reports being charged twice.
“You charged it twice”
Longtime shopper always satisfied with product quality and gifts.
“Always satisfied with the quality of products.”
Longtime shopper always satisfied with product quality and gifts.
“Have been shopping on your site for several years niw. Always satisfied with the quality of products. Often give the purchases as gifts & I receive excellent comments on the gift.”
Delivery was prompt and jewels were nice with good quality.
“The delivery was very prompt......and the jewels I bought are nice......love them.....the quality is also very good......thank you ❤️”
Delivery was prompt and jewels were nice with good quality.
“The delivery was very prompt......and the jewels I bought are nice......love them.....the quality is also very good......thank you ❤️”
Order not received and expected delivery date was missed.
“I still have not received the order I made before Christmas.”
Order not received and expected delivery date was missed.
“I still have not received the order I made before Christmas.”
Everything met expectations; reviewer thanks the company.
“All as expected. Thanks.”
Everything met expectations; reviewer thanks the company.
“All as expected. Thanks.”
Purchase process was quick and easy.
“You have a quick and easy process to purchase items.”
Purchase process was quick and easy.
“You have a quick and easy process to purchase items.”
Jewelry manufactured very well and customer service amazing.
“It is manufactured VERY well.”
Jewelry manufactured very well and customer service amazing.
“It is manufactured VERY well. Everything is always as shown in the pictures. I have about 30 pieces from them and I will be purchasing more in 2026 as new designs come out. Their customer service is amazing. I'm very happy with this company.”
Excellent quality, packaging, and styles; great for gifts.
“Excellent quality , packaging and styles. A pleasure to give as a gift or to keep”
Excellent quality, packaging, and styles; great for gifts.
“Excellent quality , packaging and styles. A pleasure to give as a gift or to keep”
Items delayed in transit and likely missed Christmas delivery.
“my items are not even in my state.”
Order delayed in transit; gifts likely won't arrive before Christmas.
“they have been sitting in Carol Stream, IL for 6 days.”
Consistently finds good quality jewelry at exceptional prices.
“I like shopping at Huge Tomato becasuse I consistently find good quality jewelry for exceptional prices!”
Finds consistently good quality jewelry at exceptional prices.
“I consistently find good quality jewelry for exceptional prices!”
Received a much shorter collar than shown in the photo.
“I recieve a very short one.”
Received a much shorter item than pictured in the photo.
“I recieve a very short one.”
Received a gift of interchangeable earrings and well-packaged brooches.
“They can be plain pearl studs, OR you can use the enclosed sparkly swinging pendants with an earring back.”
Received a creative earring gift; products are beautiful and well packaged.
“What a cool idea!”
The reviewer loved the items.
“Loved them!”
Reviewer loved the items they received.
“Loved them!”
Company very efficient; no order problems and beautiful products.
“very efficient, and there were no problems with the order.”
Company was efficient and order had no problems.
“I found your company to be very efficient,”
Very pleased and wears the earrings with pleasure.
“I am very pleased and wear the earrings with pleasure”
Reviewer is pleased and enjoys wearing the earrings.
“I am very pleased and wear the earrings with pleasure”
Product met expectations but took a while to arrive.
“Took a while to arrive”
Product met expectations but delivery took a while.
“Took a while to arrive”
Order arrived with a missing pearl on the earring.
“My order had a missing pearl on the earring”
Order arrived with a missing pearl on one earring.
“My order had a missing pearl on the earring”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Huge Tomato runs an online store that sells fashion and costume jewelry. The range usually includes earrings, necklaces, bracelets, brooches, and similar accessories. The site shows product photos plus material and size details, along with a shopping cart and standard payment options. Customers can review shipping options and use the company’s support channels for order and return questions.