Customers often praise the solid build and wide choice of fabrics. Many mention responsive support that helps with sizing and ordering. Several reviews describe major problems, including cancelled orders with slow or missing refunds and return money not paid back. Others report fabrics that shrank or no longer fit after washing.
Examples from available reviews (Jul 2017 – Feb 2026).
Easy online ordering, large selection, quick delivery and excellent workmanship.
“short delivery time, excellent quality of workmanship”
Product shows great quality workmanship.
“Great quality work. Thanks.”
Order never dispatched, no communication, order cancelled and no refund.
“they cancelled it, and I still have not received my refund.”
Fabrics were thin and shrank after one wash; avoid purchasing.
“the fabrics are thin and shrunk after just one wash”
Many reviews describe quick, well-informed support that helped with measurements and choosing the right order. Another group reports serious service breakdowns, including cancelled orders, refunds not paid, and deductions from return amounts. These issues come up often enough to stand out as a separate negative pattern.
Many customers see the covers as a good way to refresh IKEA furniture, even at a higher price. A few mention unexpected customs duties or taxes that noticeably raised the total cost. Reviews also point to outlet buys and organic fabric options as good value.
Shoppers mention clear model-specific pages, useful swatches, and installation that is usually straightforward. Delivery is mixed: some orders arrived on time or early, while others had long waits or never shipped. Fit problems show up in a smaller set of reviews, such as skirts running a bit long or short and covers that sit loosely.
Many reviews highlight strong stitching, accurate patterns, and high-quality fabrics, including organic options. A sizable negative group reports heavy shrinkage after washing, thin material, stripes that don’t line up, and loose, baggy fits. A few also note smaller finish issues like contrasting zippers or upholstery that doesn’t fully cover.
Some customers praise timely shipping updates and helpful follow-up from staff. Recurring complaints focus on no early notice when fabrics were out of stock, dispatch delays, and poor communication leading up to cancellations. Several reviewers say it was hard to get clear updates on refunds and returns.
Reviews split sharply between very positive and very negative experiences. Many shoppers report smooth orders with good fit, workmanship, and support. A separate group describes major failures, including orders that never arrived or were cancelled, refunds held back, and covers made unusable by shrinkage.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (14) · Reviews (1) · Quotes shortened · As of: February 2026
Reviewer extremely pleased; overall experience was incredible.
“Everything is incredible!!”
Order delayed over a month due to out-of-stock fabric without proactive notice.
“the fabric was out of stock”
Support responded quickly and product was great.
“Quick answers from the support team and a great product”
Product shows great quality workmanship.
“Great quality work. Thanks.”
Good product quality but long lead times and poor communication about fabric delays.
“the timeframes to receive the product and communication from customer service is poor.”
Fabric matched description and delivered early, but covers slightly too large.
“The cloth I chose is matching exactly the description.”
Excellent service and helpful website; covers well made with minor baggy cushion.
“Great service, from ordering samples to choosing covers for my Karlstad chairs.”
Consistently excellent quality upgrading IKEA furniture.
“Excellent quality as always!”
Customer service was great and responsive.
“Great customer service!”
Perfect fit and quality fabric; consistently satisfying repeat purchases.
“Perfect fit, quality fabric and beautifully mare.”
Good fabric selection with appreciation for organic options.
“I appreciate that the ones I've ordered are organic.”
Smooth delivery and responsive, efficient customer service after follow-up.
“customer service was quick and efficient.”
Excellent customer service and an excellent product.
“Great customer service and amazing product!”
Cushions arrived a month late from Sweden but are beautiful.
“they came about a month later then expected”
Service was excellent but received fabric quality was lacking.
“The service was excellent, the fabric we received was less”
Product arrived on time and matched the order exactly.
“Product arrived on time and was exactly what we ordered.”
Linen sofa cover offers great value and stylish bohemian look.
“Great value for money”
Perfect fit and easy to install.
“Perfect fit- and easy to install!”
Slipcover fit perfectly and color improved the room; shipping notice appreciated.
“Perfect fitting slipcover and in a color that will makes the room perfect.”
Exceptional customer service and beautiful upholstery quality.
“The customer service was exceptional, and the upholstery quality is beautiful.”
Order never dispatched, no communication, order cancelled and no refund.
“they cancelled it, and I still have not received my refund.”
Slipcover good quality and timely, but skirt is half-inch too short.
“it sits just above the floor and I would prefer if it touched.”
Found covers for discontinued sofas but fit is slightly loose.
“the fitting is a bit loose.”
Found made-to-order cushion covers, delivery slow but well worth the wait.
“delivery is not quick but well worth the wait.”
Recovered IKEA chairs look brand new with good craftsmanship and value.
“Now they have come back to life and look better than ever!”
Wide fabric choices, helpful swatches, timely delivery and beautifully made cover.
“it is beautifully made and extremely comfortable!”
Support was helpful and Jennylund cover quality was very good.
“Helpful support and a very nice quality for my Jennylund cover!”
Easy online ordering, large selection, quick delivery and excellent workmanship.
“short delivery time, excellent quality of workmanship”
Slightly expensive but worthwhile to renew IKEA sofa's life.
“A little expensive but great because i can give a second life for my Ikea sofa.”
Beautiful fabric and great quality.
“Beautiful frabric in great quality!”
Unexpected nearly $400 duties and taxes were charged on top of purchase.
“We were not told that we would have to pay nearly $400 on top of our purchase for duties and taxes.”
Cover quality declined slightly, coverage smaller and disappointing upholstery.
“the seat cover is not upholstered for both sides.”
Dining chair covers exceeded expectations with quality stitching and timely delivery.
“quality of the material and stitching has exceeded my expectations.”
Company communication was okay, with a minor delivery delay.
“The overall communication from the company since buying the product was ok.”
Product arrived on time and fit perfectly, renewing the Kramfor sofa.
“it fit perfectly and gave my Kramfor a new life!”
Exceptional customer service resolved a misunderstanding and exceeded expectations.
“Marco and his staff in customer service was with me all the way”
Cover fits well and service was great.
“Really good cover and fit, and great service”
Timely delivery and good fabric, but contrasting zipper lowered rating.
“the zipper was sewn in a contrasting color to the fabric.”
Good fabrics and models with a perfect fit.
“Fit perfect.”
Expensive covers arrived with misaligned stripes and stretched fabric quickly.
“the striped pattern was misaligned at the seams”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Bemz makes custom slipcovers and upholstery covers tailored to specific furniture models. It offers many fabric options, including natural and recycled materials, and sells swatches so customers can try fabrics first. Orders are placed through an online catalog with model-specific measurements and care details. Bemz ships internationally and shares washing and maintenance guidance.