Customers often applaud specific stylists and the at-home try-on setup. Shipping and scheduling problems come up repeatedly, with boxes delayed, rescheduled, or missing. Product opinions split between durable, stylish pieces and clothes that fail after a few washes. Several reviews also mention inaccurate tracking and slow stylist assignment.
Examples from available reviews (Dec 2021 – Mar 2026).
Stylist Ragan provided excellent wardrobe help.
“Ragan has been an amazing help with my wardrobe!!”
Scheduled box never arrived and tracking dates kept moving forward.
“I check the tracking, the date keeps moving 3-4 days ahead.”
Poor quality sweater developed a hole after two washes; stylist unresponsive.
“it has a hole in the shoulder”
Enjoys hassle-free discovery of great clothing options and recommends service.
“I have enjoyed the process of opening the box and being delighted with the clothing options.”
Reviewers often name specific stylists and support agents who offer useful wardrobe guidance and help fix problems. Several people describe staff stepping in to sort out returns, refunds, or delivery mistakes. Other accounts describe boxes that never shipped and occasional rude or unresponsive interactions.
Many customers judge value by quality, fit, and the ease of trying items at home. Some accept higher prices when pieces fit well and returns go smoothly. Another set of reviews calls it poor value when clothes wear out fast or arrive when they weren’t wanted.
Many reviewers enjoy opening curated boxes and feel the selection offers enough variety. Some report repeat picks, unwanted shipments, or stylists overlooking profile notes. Others point to website or program issues that make ordering and preference settings harder.
Many comments highlight fabric, fit, and on-trend styles as strong points. Several reviews also describe clear problems, such as holes or items coming apart after a few washes. A few customers say the picks feel boring or dated.
Reviews often mention unreliable shipping ETAs, tracking dates that keep shifting, and canned replies from support. Other reviewers describe clear, helpful messages and quick fixes. A smaller number report long waits to get a stylist assigned.
Feedback splits sharply between very happy customers and strongly negative experiences. Positive reviews focus on a good stylist match, easy at-home try-ons, and smooth returns. Negative reviews point to shipment failures, slow or canned communication, and occasional quality issues.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Reviewer feels the service is improving.
“We are getting there”
Second box felt repetitive with similar items in different colors.
“My second box felt like the first box”
Poor quality sweater developed a hole after two washes; stylist unresponsive.
“it has a hole in the shoulder”
Staff were helpful and reassuring after wrong-address delivery.
“They made me feel at ease”
Liked the blazer and other items; requests more jeans in colors.
“Loved the blazer!”
Was happy with the number of choices in each box.
“I was happy with the amount of choices I received in each box!!”
Stylist Ragan provided excellent wardrobe help.
“Ragan has been an amazing help with my wardrobe!!”
Initial mixup resolved by customer service; clothing quality excellent.
“customer service got that handled with me”
Stylist chose clothes fitting the body shape; good first impression.
“The stylist did a great job choosing clothes she thought would suit my body shape.”
Scheduled box never arrived and tracking dates kept moving forward.
“I check the tracking, the date keeps moving 3-4 days ahead.”
Liked the clothing but website/computer program is poor.
“Experience was good but your computer program is not the best.”
Very happy with stylish, comfortable outfits that garner compliments.
“Very happy with the outfits I receive.”
Waited over a month for stylist assignment and got canned replies.
“I have waited over a month to be assigned a stylist for my first box”
High-quality clothing and flexible stylist service with great customer support.
“High quality clothing and prices!”
Enjoys receiving boxes but sometimes receives unwanted shipments.
“I always enjoy getting g a box of clothes to try on”
Fashionable, high-quality clothes and an easy shopping and returns process.
“I always receive fashionable and high quality clothes to try.”
Absolutely loves all the clothes received.
“Absolutely love all the clothes!”
Enjoys hassle-free discovery of great clothing options and recommends service.
“I have enjoyed the process of opening the box and being delighted with the clothing options.”
DailyLook intervened and resolved a mistaken return and refund issue.
“DailyLook stepped in, listened, and made it right.”
Clothes are great but box timing is sporadic; time savings justify cost.
“timing of boxes seem sporadic”
Company was flexible and provided good options and fabrics.
“Great choice of options and fabrics aren't too shabby.”
Box contained undesired items, poor fit, and big disappointment.
“It looks as if someone just threw a bunch of clothes in a box.”
Service provided a convenient, high-quality shopping experience for a disabled customer.
“The clothes are high quality and the stylist listens to my feedback and tries to fill my box with what I’m looking for.”
Enjoys the convenience and fun of trying stylist-picked clothes at home.
“Always enjoy opening my Dailylook box when it arrives, so fun trying on the clothes picked by my stylist.”
Website and stylist communication issues caused poor selections and delays.
“My stylist didn’t look at my style profile or read my notes”
Items were mostly uninteresting and the expensive dress was messy.
“The most boring tops I’ve ever seen.”
Inaccurate shipping estimates and canned support responses led to account closure.
“The shipping eta is not accurate.”
Received outdated-style clothes and wants an easier unsubscribe option.
“they are legitimately my least worn clothes ever.”
Had a great experience with a good variety of clothing.
“My experience with Daily look was great.”
One shirt fell apart after three washes; jeans were acceptable.
“A shirt I bought, probably for around 50-60$, is falling apart after just 3 washes.”
Enjoys at-home try-ons, but delivery missed UPS label causing issue.
“my second delivery missed the UPS label”
Promised box repeatedly delayed and never mailed, causing strong frustration.
“This company is a scam.”
Found the items to be super cute and fun.
“Super cute and fun!”
After persistence, customer service listened and resolved the issue.
“I finally felt listened to and think my issue has been resolved.”
Customer service was kind and helpful despite initial problems.
“customer service was kind necessary and helpful”
Correspondence was appropriate and cooperative.
“I thank you for your cooperation in this matter.”
High-quality items fit well, easy returns, but prices are higher.
“The items I received are high quality, fit me perfect and returns have been easy.”
Stylist and customer service were excellent; clothes fit and quality impressive.
“My stylist has been wonderful!!”
Estimated delivery date passed and box still hadn't shipped, disappointing.
“To date, the box still hasn't shipped.”
Mostly great quality and value, but one sweater didn't wash well.
“I had one sweater that did not wash well”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
DailyLook is a U.S. online personal styling service and clothing retailer. It sends clothing boxes put together by professional stylists for customers to try on at home. Customers use the DailyLook e-commerce site to browse, buy, and manage orders. The online portal handles shipping, purchases, and returns. DailyLook also offers customer support for order help and returns.