Seller demanded extra payment after purchase due to alleged system error.
“I was asked to pay an additional €47 due to an alleged “system error” during checkout.”
Many customers say orders are processed quickly and the products work as described. Positive feedback often mentions competitive prices and issues being fixed fast. Major complaints center on being asked to pay more after purchase and refunds that move slowly or are hard to obtain. Several buyers also mention missing tracking information and support that can be hard to reach.
Examples from available reviews (Mar 2018 – Feb 2026).
Seller demanded extra payment after purchase due to alleged system error.
“I was asked to pay an additional €47 due to an alleged “system error” during checkout.”
Received Kukirin G2 Pro in under a week with good packaging.
“i received it in less than a week”
Order not received and support is hard to reach.
“Didn't receive my order, support is very hard to reach.”
Support quickly processed refund and returned money within a week.
“got my money back within a week.”
In some cases, support fixes technical faults and handles refunds quickly. Other reviews describe long disputes, slow refunds, or returns being refused for guest purchases. Requests for extra payment after purchase come up repeatedly in service-related feedback.
Many reviewers highlight low prices and say the products feel like good value when they arrive. Several separate accounts say they were asked to pay extra after checkout, blamed on supposed system errors. These extra-payment complaints repeat often enough to stand out as a clear negative theme.
Many reviews describe ordering and delivery as simple and fast. A smaller group reports failed address updates or being unable to return items bought as a guest. For those affected, these problems add friction.
Most reviews say items arrive working and match the description. A few mention missing parts, no manuals, or defective components on arrival. Missing accessories show up less often than positive comments about quality.
Some customers report quick email replies and helpful interactions with support. Others describe no order updates, tracking numbers that don’t work, or trouble getting hold of support. Communication differs sharply across reviews.
Feedback splits between high-rated purchases that praise price, delivery, and product performance, and low-rated experiences focused on extra charges, missing items, and refund problems. The same divide appears across service, value, and communication.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Sitejabber (7) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Seller requested additional payment after order due to pricing error.
“demanded a further payment of 15% - quite annoying.”
Service team was responsive and resolved a technical issue.
“responding quickly and ready to help.”
Device didn't work and returns were not possible for guest purchase.
“The device is not working.”
Seller demanded extra payment after purchase due to alleged system error.
“I was asked to pay an additional €47 due to an alleged “system error” during checkout.”
Fast processing and shipping; monitor itself is great.
“Great service. Fast processing and shipping.”
Delivery was very fast and satisfactory.
“Very fast delivery...Super”
Support failed to update shipping address causing inconveniences.
“I asked support to change it in couple minutes after order and received promise that it would be changed.”
Support quickly processed refund and returned money within a week.
“got my money back within a week.”
Everything okay though shipping took slightly longer than expected.
“Ship a little longer then expect but ok”
Quick delivery with no problems and no shop interaction needed.
“Quick delivery, no problems, so no interaction with the shop was needed.”
Customer paid but received no order status or tracking information.
“I have not received any further information regarding the order or its current status.”
There is no Dutch instruction manual.
“geen nederlandse handleiding”
Reviewer praises the product quality and shop.
“Weri gud qvaliti! Nice shop”
Required pump tubing was missing from the packaging.
“Unfortunatly the required tubing for the pump was not in the packaging”
Received Kukirin G2 Pro in under a week with good packaging.
“i received it in less than a week”
Package arrived on 14.01.2026 and all was good.
“Yesterday, 14.01.2026 Package arrived. All good.”
Best price, item in stock, and fast delivery.
“BEST PRICE, STOCK ITEM & EXPEDIENT DELIVERY”
Transaction was smooth and satisfactory.
“Thanks it was a smooth business.”
Company responds to emails immediately.
“they respond to emails immediately”
Support quickly and professionally restored lost scooter documents.
“the support team promptly helped restore the necessary information.”
Delivery was fast but packaging was opened and manual missing.
“Unfortunately there is no manual included.”
Reviewer says the product is excellent.
“Excellent product”
Ordering and delivery were easy and quick.
“Ordering and delivery were easy and quick”
Fast delivery; reviewer is happy with the portable power station.
“I'm happy with portable power station.”
Delivery was quick and everything was fine.
“Quick delievery, everything was ok!”
Fast delivery of an excellent product at competitive price.
“Fast delivery of an excellent product at a competitive price!”
Customer did not receive the paid item and reported it.
“I have NOT received the paid item.”
Item was as described and delivered quickly.
“It was as described and delivert quickly.”
Fast delivery and great product quality.
“Fast delivery, great quality.”
Good price, quick delivery, and product works well.
“very good price, very quick delivery, good information,”
Product was very good and exactly as promised.
“Very good. Exactly as promised”
Fast delivery and product worked fine out of the box.
“Product works fine out of the box.”
Product description omitted important charging and manual details.
“The product description did not mention important details: proprietary charging cable (not USB),”
Reviewer says the product is great.
“Great product”
Order not received and support is hard to reach.
“Didn't receive my order, support is very hard to reach.”
Very fast delivery and product works, but tracking failed.
“If the tracking number would have worked, Ik would have given 5 stars.”
Ordered product arrived in good condition.
“Received the ordered product in good shape.”
Product was cheaper and delivery was fast.
“Cheaper and fast delivery.”
Customer praises prompt, helpful service and competitive prices.
“Emails are answered promptly, and help is provided right away.”
Reviewer recommends this great store.
“Great store, recommend it”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
GEEKMAXI runs an online store focused on consumer electronics and tech accessories. The site shows product listings with specs, pricing, and stock status. Shoppers can order using standard online payment methods and choose shipping at checkout. Customer support is available through email and online contact forms for order and warranty questions.