Customers often point to low prices and a broad range of designer fragrances. Many reviews mention fast delivery and well-protected packaging. Another group alleges counterfeit or diluted products and poor handling of complaints. Reviews split clearly between repeat buyers who praise the store and critics who report serious product or support problems.
Examples from available reviews (Nov 2021 – Feb 2026).
Products are 100% authentic and reviewer shops frequently.
“100% authentic fragrances.”
Ordered Creed Aventus but received a fake version instead.
“they sent a fake version of it.”
Reviewer warns shipping can take about three weeks.
“If you want your package to take 3 weeks to deliver, feel free to ship through them”
Perfumes arrived as described and service was top-notch throughout.
“the service was top-notch from beginning to end.”
Shipping speed draws mixed feedback. Some reviewers describe very fast shipping and packaging that arrived intact. Others report delivery delays lasting weeks and say fulfillment moved slowly.
Low prices and strong deals come up repeatedly as the main reason people buy. Several customers say they order to avoid higher retail prices. A notable group says the low price still came with products they believe were not authentic.
Reviewers often say the website and ordering process feel quick and easy on mobile. Longtime buyers mention repeat orders and loyalty tied to past smooth purchases. A minority describe long waits or late deliveries that hurt the experience.
Many reviews say the products arrived authentic and matched the descriptions. Another recurring set alleges counterfeit, diluted, empty, or clearly fake bottles. These opposing claims show up across multiple product examples.
Some reviewers suggest signing up for alerts and praise the order updates. Several others say customer service did not respond and that refund requests were denied after they raised product concerns. Communication quality varies sharply from one purchase to the next.
Overall feedback splits between strong endorsements from repeat customers and serious complaints from others. The biggest differences center on authenticity, delivery speed, and how responsive customer support is.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (58) · resellerratings.com (15) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Reviewer vouches the store is legit and offers authentic perfumes at good prices.
“this store is legit.”
Reviewer vouches the store is legit and offers authentic perfumes at good prices.
“this store is legit.”
Offers great selection of authentic perfumes with good sales and fast delivery.
“Great selection on authentic perfume”
Offers great selection of authentic perfumes with good sales and fast delivery.
“Great selection on authentic perfume”
Despite low price, perfume was authentic and shipping was fast.
“the perfume I got is 100% authentic.”
Buys because of best prices on 100% authentic fragrances.
“best prices on 100% authentic fragrances”
Buys because of best prices on 100% authentic fragrances.
“best prices on 100% authentic fragrances”
Ordered near Christmas; items arrived on time and well packaged.
“They arrived in time and thankfully very well packaged.”
Ordered near Christmas; items arrived on time and well packaged.
“They arrived in time and thankfully very well packaged.”
Bought authentic Burberry Her for much less than usual.
“authentic bottle of Burberry her”
Bought authentic Burberry Her for much less than usual.
“authentic bottle of Burberry her”
Bought mom's favorite perfume last minute and it arrived in time.
“I ordered Last minute but it got here in time.”
Bought mom's favorite perfume last minute and it arrived in time.
“I ordered Last minute but it got here in time.”
Consistently offers competitive pricing, authentic fragrances, and savings.
“competitive pricing on designer fragrances”
Consistently offers competitive pricing, authentic fragrances, and savings.
“competitive pricing on designer fragrances”
Received fake cologne and customer service was unresponsive.
“The cologne I order was fake”
Received fake cologne and customer service was unresponsive.
“The cologne I order was fake”
Customer only buys here due to unmatched prices, authenticity, and shipping.
“their prices and authenticity are unmatched.”
Recommends signing up for alerts and completed holiday shopping.
“Sign up for the alerts.”
Recommends signing up for alerts and completed holiday shopping.
“Sign up for the alerts.”
Shopping is affordable and enjoyable at Hottperfume.
“affordable and fun.”
Order shipped very quickly, which pleased the reviewer.
“they shipped SO fast”
Order arrived quickly and the product was authentic.
“Does it show up fast and is it the real deal.”
Order arrived quickly and the product was authentic.
“Does it show up fast and is it the real deal.”
Products are 100% authentic and reviewer shops frequently.
“100% authentic fragrances.”
Products are 100% authentic and reviewer shops frequently.
“100% authentic fragrances.”
Had a perfect order and regularly recommends the store.
“The perfect order.”
Regular customer had a perfect order and recommends the store.
“The perfect order.”
Has ordered for years and believes the company has improved.
“they have only ever gotten better with time”
Longtime customer says HottPerfume has improved over time.
“I have been ordering from Hottperfume for years and they have only ever gotten better with time”
First order was quick, prices were good, and worked out.
“really good prices”
First-time buyer placed a quick order because of low prices and was satisfied.
“My first experience was a quick order based on really good prices”
Products seemed watered down and were not original.
“products are not original.”
Reviewer says products seem diluted and not original.
“products are not original.”
Shopping experience was smooth; items arrived quickly and were authentic.
“I also received the items quickly and they are real.”
Smooth shopping with quick delivery and authentic items received.
“Very smooth in terms of shopping experience.”
Shipping can take about three weeks to deliver.
“package to take 3 weeks to deliver”
Reviewer warns shipping can take about three weeks.
“If you want your package to take 3 weeks to deliver, feel free to ship through them”
Claims company sells knockoff fragrances and falsely advertises authenticity.
“this company sales knock off fragrances”
Reviewer alleges the company sells knock-off fragrances and misrepresents authenticity.
“sales knock off fragrances”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
HottPerfume is an online perfume retailer selling designer and niche fragrance bottles. The site shows product pages with images, prices, and options for single bottles and gift sets. Customers place orders through the site’s checkout and receive order confirmations. The company ships and fulfills purchases for delivery. HottPerfume also offers customer support channels and a stated returns process for order issues.