Reviewers like Shoppe Apparel for low prices, frequent sales, and a site that’s easy to shop. Many others say orders never arrive, deliveries go to the wrong place, and refund requests go nowhere. Views on quality vary, from well-made items to products that don’t match the photos. Overall, feedback splits between strong recommendations and serious service complaints.
Examples from available reviews (Nov 2021 – Mar 2026).
Order never arrived and inquiries were ignored.
“I have not received my order.”
Received broken bed and app provided no real customer support.
“not a single help from app just auto messages and robotic call center.”
Site offers bargains and great buys, highly recommended.
“This website is like a treasure of bargains and great buys.”
Website is intuitive with extensive product variety and low prices.
“The website is intuitive, and the product variety is extensive.”
Low-rated reviews mostly focus on fulfillment problems such as missing packages, shipments sent to the wrong place, and COD-related fraud. Several reviewers say sellers or carriers don’t help and that there’s no clear way to escalate issues. Some customers describe consistently fast delivery and quick fixes, but those comments sit alongside the complaints.
Many positive reviews point to bargains, seasonal discounts, and the customer rewards program as the main reasons the prices feel worth it. Multiple reviewers recommend the site for low pricing and frequent promotions. A small number of comments say the same items cost less elsewhere.
Many shoppers describe an intuitive website, a mobile layout that works well, and straightforward account management. Reviewers also mention frequent product updates and a wide selection that keeps browsing interesting. A minority report limited payment options for foreign cards.
Quality feedback varies widely. Some customers praise the materials and construction, while many complaints mention wrong sizing, poor fabric, and items that look different from the photos. Reviews repeatedly include both very good and very poor quality experiences.
A major negative theme is customer service that doesn’t respond, relies on automated replies, or runs into language barriers that block resolution. Other reviews describe quick confirmations, helpful staff, and regular promotional messages. Low-rated feedback repeatedly mentions no replies or support that can’t be reached.
Reviews split sharply between high ratings tied to price and ease of use and low ratings tied to missing orders and support that doesn’t help. Repeated praise for deals and site usability appears alongside reports of scams and unresolved issues. This divide shapes how people talk about service, communication, and product quality.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (49) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Received wrong item and seller did not respond to complaint.
“I was a regular customer, now I will never look or buy anything from shopee.”
Generally positive experience if you choose reputable sellers carefully.
“I found the customer experience to be better than Lazada”
Warning about COD scams and fake shops requesting cash.
“Be very careful when You order with SHOPEE on COD now!”
Paid for a fraudulent COD delivery and original order remained unshipped.
“Just been scammed on Shopee by a parallel delivery.”
Customer service ignored problems and was hard to reach.
“Poor customer service. Total ignorance.”
Shops sent wrong sizes and poor quality t-shirts, refusing responsibility.
“Too tight and too short for me.”
Received wrong low-quality item cheaper than ordered, with no support.
“Low quality SCAM company, who rob their customers.”
Received wrong item via different courier and Shopee blamed police action.
“so therefore Shopee should take full responsibility.”
Graphics card never arrived and Shopee provided no help.
“No card, 10,000B gone. Zero help from Shopee”
Shoppe Apparel is my new favorite online store. They have a great variety of clothes and other products, as well as incredibly good prices. I ordered a casual blazer from them and received it about a week later. Now, to be completely honest with you guys, I was expecting a much worse print. I was pleasantly surprised by how amazing the quality turned out to be. The fabric is great and the print looks just as good as it does on the website. I also love how easy it is to navigate the website and use the shopping cart. After checking out I received a confirmation email from them saying that my order had been shipped. It took another week for me to receive the package but it's understandable because they're not at my doorstep.
All in all, a great store with amazing clothes. And most importantly, great service and prompt shipping! Highly recommended!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Shoppe Apparel is an online clothing retailer selling apparel, footwear, and accessories through its website and mobile app. The store shows product pages with photos, size details, and prices for single items and seasonal collections. Customers order through a standard checkout and can use common payment methods. The company ships through third-party couriers and offers customer service channels for returns and questions.