Reviewers often say Soccer.com is easy to browse, with a simple checkout and frequent discounts. Many customers mention a strong selection of cleats, jerseys, and accessories. A sizable group describes slow or missing deliveries, long backorders, and customer support that doesn’t help. Several reviews also mention manufacturing flaws, wrong sizing, and items arriving damaged.
Examples from available reviews (Dec 2021 – Mar 2026).
Longtime customer praised merchandise quality and ease of business.
“I love the quality of the merchandise and the ease of doing business with this company.”
Website was easy to navigate and offered discounts and easy points use.
“Website is ease to navigate, great discounts, you can add coupons and use your points easily.”
Long delays and poor team jersey handling left customers without correct sizes.
“Trash customer service and ridiculous lead times.”
Team kits had poor manufacturing, misapplied numbers, and peeling after first wash.
“Horrendous Quality & Experience!”
Shipping and order fulfilment draw the most complaints. Reviews repeatedly mention long wait times, orders marked as shipped but not given to carriers, cancellations, and long customer-service holds. A smaller set of reviews describes good results with expedited shipping and acceptable service.
Customers often point to discounts, coupons, and lower prices as reasons to buy. Reviews mention seasonal sales, stacked promotions, and loyalty perks that keep prices competitive. Negative comments about cost are minimal in the dataset.
Many reviewers praise the navigation, checkout, and sizing guides. They describe quick, intuitive searches and promo codes that apply automatically. A minority report slow search, loading problems, and backorder pages that linger during checkout.
Reviews split between praise for authentic, well-made items and complaints about defects. Some reviewers report legit products and solid craftsmanship. Others describe fabric flaws, numbers applied wrong or peeling, jerseys that snag or tear, and cleats that arrive used or damaged.
Customers often say they don’t get timely updates about delays and that messages go unanswered. Reviews mention backorder dates that keep changing, shipments canceled without notice, and ignored questions. A smaller group also complains about continued marketing emails after bad service experiences.
Reviews show a clear split between high-rated orders and low-rated service problems. Many customers describe smooth shopping and good value, while many others report delayed, damaged, or mishandled orders. That gap leaves customers with very different expectations around reliability and support.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Sitejabber (20) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Longtime customer praised merchandise quality and ease of business.
“I love the quality of the merchandise and the ease of doing business with this company.”
Reviewer reported great quality and service.
“Great quality and service.”
Website was user friendly and customer service good.
“User friendly website.”
Consistent discounts made fair prices even better; product top notch.
“They always have a discount you just have to be patient.”
Next-day shipping options and membership convinced reviewer to remain a customer.
“Best experience ever...thanks for your next day shipping options..”
Website navigation was exceptional and team kit was readily available.
“The ease of navigating through the website was exceptional.”
Site was very easy to navigate with wide selection and good sales.
“Super easy to navigate with a wide array of nice kits and accessories and other items.”
Easy-to-use website offered helpful sizing guide and predictable delivery dates.
“Easy-to-use website with a helpful sizing guide.”
Reviewer repeatedly ordered shoes and appreciated discounts.
“I have been ordering soccer shoes here for a while”
Website was efficient and made purchase easy.
“this page was definitely efficient.”
Reviewer reported a great experience with the purchase.
“Great Experience!! 💯”
Great selection and prices; membership and coupons added value.
“Soccer.com always provides a great selection of soccer related products and at great prices.”
Reviewer reported poor fabric quality and manufacturing.
“poor quality fabrics and manifacturing!”
Item was in stock and ordering process was easy.
“Exactly what I wanted, in stock, easy ordering process”
Soccer.com has consistently been great and easy to use.
“Soccer.com has always been great and easy to use”
Website was amazing for buying gear for kids.
“Amazing website to buy gear for kids.”
Reviewer found the site simple and reliable based on experience.
“Simple and reliable from what I seen”
Poor communication, shifting backorder dates, and disappointing delivery experience.
“No proactive communication about delays”
Reviewer loved the selection, team gear quality, rewards, and coupons.
“We love shopping soccer.com whether it be jerseys...Cleats...Or gear.”
Large selection and membership discounts made Soccer.com an easy go-to.
“Massive product selection, Goal Club membership, and stacking discounts makes soccer.com an easy go-to resource for soccer gear.”
Membership discounts and promos provided significant savings and friendly service.
“Soccer.com has a great selection of cleats, clothing, and fan gear.”
Affordable prices and satisfactory cleats for son.
“Awesome prices and even better products.”
Orders were processed extremely slowly and sometimes canceled.
“They have always been extremely slow processing orders”
Order canceled due to an inventory error after no shipping updates.
“the cleats I ordered would not be shipping due to an inventory error in their system.”
Customer said the services were excellent overall.
“Excellent services”
Reviewer appreciated consistent stock, discounts, and long-term membership perks.
“I like that soccer.com is always stocked up in cleats, gear and discounts!”
Purchase process was very easy and accommodating.
“Very easy and accommodating.”
Paid for expedited shipping but order remained unsent after eight days.
“On day 8 the order had still not been sent.”
Payment was taken but package was never handed to FedEx, causing frustration.
“They took payment for the shorts by marking as shipped.”
Website was easy to navigate and offered discounts and easy points use.
“Website is ease to navigate, great discounts, you can add coupons and use your points easily.”
Platform was easy to navigate and helpful with sizing.
“The platform was easy to navigate.”
Products are legitimate and reviewer is consistently satisfied with purchases.
“The product is legit. I'm always happy with my purchase.”
Great experience due to significant annual sale deals.
“these were great deals in their once a year sale.”
Website search and ordering were very slow and backorders lasted months.
“spinney-wheel for an eternity.”
Checkout was easy and promo codes applied automatically.
“Just ordered cleats and the ease of check out and automatically applied promo codes were great.”
Site provided an easy and user-friendly environment.
“Easy and user friendly environment”
Customized uniform was significantly shorter than expected and returns were refused.
“The uniform was over 3 inches shorter than their size chart”
Easy to use site and quality products.
“Easy to use. Quality products”
Reviewer rated the experience as okay and very good.
“Ok verry good”
Prices were lower than other sites and useful coupons helped choose shoes.
“Price of shoes were less expensive than other sites”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Soccer.com runs an online store focused on soccer gear and apparel. It sells cleats, jerseys, team kits, training equipment, balls, and fan wear across multiple brands. Product pages usually show sizing charts, photos, and spec details to help shoppers choose. The retailer ships to domestic addresses and offers support online and by phone.