Many customers praise Soolinen clothing for its linen and cotton fabrics, fit, and style. Shoppers often mention low prices and wearable designs that match the photos. A sizable number of reviews describe wrong items, refunds being refused, and return requests going unanswered. Overall, experiences split between product satisfaction and unresolved service problems.
Examples from available reviews (Nov 2021 – Mar 2026).
Dress differed from ad and returns offered were inadequate due to postage.
“Very bad customer service.”
Received wrong non-embroidered sweater and got no response to photos.
“I have received no response back.”
Order arrived early; blouse is beautiful, well-made, and soft.
“My order arrived faster than expected!”
Purchased over $700, returned items months ago but received no refund.
“i have not received, not one cent back.”
Customers often say they received the wrong item and then hit roadblocks when trying to get a refund. Several describe emails that went unanswered, problems with return forms, and being asked to pay return shipping. A smaller group reports quick, helpful replies from support.
Several reviewers call the prices reasonable and say the cotton and linen pieces offer good value. Others say what arrived looked cheap for the price or seemed like a knockoff. Views on value tend to depend on the material and finish of the item received.
Some customers like the navigation and categories, saying they make items easy to find. A minority mention checkout payment failures and packaging that arrived damaged or heavily creased. Shipping speed was mixed, with some orders arriving early and others later than expected.
Many reviews praise linen pants, breathable fabrics, and well-made tops and jackets. A notable number report synthetic materials, weak stitching, color and size mismatches, and items that look like low-quality replicas. Quality feedback closely tracks what each shopper actually received.
Many reviewers say support did not reply after they sent photos or asked for a return. Some specifically mention multiple unanswered emails or that communication stopped mid-process. A smaller share report fast email responses and issues that were resolved.
Reviews draw a sharp line between high ratings for fit and fabric and low ratings linked to fulfillment and refunds. Some shoppers describe happy repeat purchases, while others report lost packages, missing items, or refunds that never came through. The pattern splits between satisfaction with the product itself and frustration with the after-sale process.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: March 2026
I have never tried any clothing from Soolinen before, but I was really impressed with this dress. It has a lot of stretch to it, which is important because I have a large chest and I hate when clothes are too tight. The material is also really nice. It's thick enough that it's not see through, but thin enough that it doesn't feel heavy. It looks exactly like the pictures, I received lots of compliments on it already. I was very satisfied with the service of the staff, too. They respond quickly to questions and are dedicated to assisting customers in choosing the right size. The shipping was fast, just over a week. I will continue to follow this brand. I like it much!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Soolinen is an online clothing retailer that focuses on linen and cotton pieces for everyday wear. The range includes dresses, pants, tops, sweaters, outerwear, and accessories such as bags and hats. Product pages show photos and offer category filters to help shoppers browse by style and fabric. Customers can place orders online and contact support with questions about orders and returns.