Reviewers often praise Vintage Brand apparel and accessories for quality and one-of-a-kind style. Many say the photos are accurate, items feel well made, and delivery is fast. Some describe refund or return problems that never got resolved, along with occasional shipping delays. Several shoppers also mention sizing that varies between garments.
Examples from available reviews (Dec 2021 – Mar 2026).
Order returned but refund had not been received after many days.
“I still don't have my money back.”
Replica hat's logo fell off and item lacked quality.
“The logo fell off after a day”
All items in size XS were far too large.
“All items in size XS were far too large.”
Long-time buyer found consistently excellent quality and good customer service.
“the quality is always excellent”
Many reviews mention quick shipping and staff who help when issues come up. Multiple customers report refunds that didn’t get resolved, trouble reaching support, and frustration with a no-returns policy. A smaller set of reviews describes attentive help that cleared up shipping or sizing questions.
Several reviewers say the unique, well-made pieces justify the price and feel like a good value. A few call certain items expensive and say delivery timing lowered the value. Price complaints appear, but less often than praise for value.
Many shoppers describe an easy ordering process, fast delivery, and repeat buys after good experiences. Several mention strong emotional reactions to their finds and nostalgia when gifting. Multiple reports point to inconsistent sizing and fit, which lowers satisfaction for those affected.
Many reviews highlight durable materials, accurate photos, and items that match the descriptions. Praise for craftsmanship and the curated selection dominates. Still, some reviewers report build issues, logos coming off, and items that felt thrifted rather than curated.
Multiple reviewers describe support as quick, friendly, and helpful. Several also mention communication falling apart when packages were stuck in transit or when promised refunds weren’t completed. The feedback includes both smooth interactions and clear gaps.
Feedback centers on strong product quality and a generally smooth shopping experience. Ongoing pain points include refunds, the return policy, and inconsistent sizing. For some customers, those issues affect whether they buy again.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Order returned but refund had not been received after many days.
“I still don't have my money back.”
Shopping experience was impressive with beautiful items and great care.
“Their team is consistently helpful, kind, and quick to respond.”
Service was consistently nice, clean, and fast.
“As always, nice, clearn and fast.”
Repeat customer loved items and will order again despite delivery.
“I looove my items.”
Parcel stuck in Croatian warehouse and customer service unreachable.
“the parcel has been in a warehouse in Croatia since 28.10.”
Fast reliable delivery and high-quality unique pieces at fair prices.
“everything is curated and wrapped with love”
Long-time buyer found consistently excellent quality and good customer service.
“the quality is always excellent”
Three purchased items matched their descriptions and were liked.
“It does correspond exactly to what was described”
Plaques and coasters were good quality items.
“Good stuff including plaques and coasters”
High-quality merchandise felt unique and offered good value.
“Great quality merchandise that you literally can't find anywhere else”
Replica hat's logo fell off and item lacked quality.
“The logo fell off after a day”
The order arrived promptly and the shirt was great.
“The delivery was made promptly.”
Item was received and is fine.
“Just received my item, is fine”
Had a great experience requesting a different shirt size.
“Really great experience when requesting a new sized shirt thanks!”
Order arrived in a timely manner.
“Order arrived in a timely manner.”
Items appeared thrifted and not curated designer vintage.
“Please. Thrifted clothing. Nothing like Paris!”
Everything arrived and items fit well.
“Everything arrived and it fill well.”
The XL size was too large in the body.
“The xl is too large in body”
Ordering and shipping were easy; shirts looked great and durable.
“Easy order. Easy shipping. Shirts look great. Durable.”
Quick delivery and a comfortable shirt enjoyed at a game.
“Quick delivery and comfortable shirt.”
Reviewer disliked the no-returns policy and won't shop again.
“I do not like that you cannot return items.”
Graphics were great and the item matched expectations.
“Great graphics and exactly what was wanted”
Loved the hat and wore it despite the team's outcome.
“Love it! I wish my Pacers won the NBA Finals, but I’ve still worn my Hat despite it.”
The reviewer had a good experience and the shirt remains un-gifted.
“It was my experience and it was a good one.”
Item matched expectations and made a nostalgic gift for mother.
“Exactly what I expect! Nice nostalgic gift for my mom!”
Reviewer loved the Indians gear.
“Loved the Indians Gear!”
T-shirt was considered pricey and delivery timing was poor.
“Pricey for a t-shirt and delivery timing was not great”
Products were awesome and customer service was fantastic.
“Awesome products. Fantastic customer service.”
Dress fit well, looked great, and had very good quality.
“Super nice dress that fits well and looks great!”
Received order and was happy; intends to shop again.
“I'm happy to have shopped with you”
Jacket was nice and shipping was extra fast and smooth.
“Nice jacket and extra fast shipping!”
The reviewer was disappointed by flimsy design and poor quality.
“Disappointed in the flimsy design and quality”
Repeat buyer loves unique style and feels special purchasing.
“My favourite shop”
Happy to find store; loved dresses and quick service and delivery.
“Love my new dresses and the service and delivery is quick.”
All items in size XS were far too large.
“All items in size XS were far too large.”
Top did not match the picture and return costs reduced trust.
“The cut does not look like the picture at all.”
Photos were accurate; orders true to description and well made.
“All the clothes I’ve ordered have been true to description and well made.”
Top-tier experience with great fit and fast shipping to Spain.
“everything fits like a glove and it got to Spain so fast”
Customer service handled a shipping issue with excellent attention.
“the attention I got was excellent!”
Good clothing quality and easy packaging; satisfied with the service.
“Great quality of clothes, very good costumer service.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Vintage Brand runs an online shop focused on vintage and curated apparel and accessories. The selection includes vintage T-shirts, dresses, jackets, hats, and home items like plaques and coasters. Each listing includes photos and written details so buyers can assess items. Customers can check out on the site, and the company ships orders. The website also lists customer support contacts for order and product questions.