Order returned but refund had not been received after many days.
“I still don't have my money back.”
Reviewers often praise Vintage Brand apparel and accessories for quality and one-of-a-kind style. Many say the photos are accurate, items feel well made, and delivery is fast. Some describe refund or return problems that never got resolved, along with occasional shipping delays. Several shoppers also mention sizing that varies between garments.
Examples from available reviews (Dec 2021 โ Mar 2026).
Order returned but refund had not been received after many days.
“I still don't have my money back.”
Replica hat's logo fell off and item lacked quality.
“The logo fell off after a day”
All items in size XS were far too large.
“All items in size XS were far too large.”
Long-time buyer found consistently excellent quality and good customer service.
“the quality is always excellent”
Many reviews mention quick shipping and staff who help when issues come up. Multiple customers report refunds that didnโt get resolved, trouble reaching support, and frustration with a no-returns policy. A smaller set of reviews describes attentive help that cleared up shipping or sizing questions.
Several reviewers say the unique, well-made pieces justify the price and feel like a good value. A few call certain items expensive and say delivery timing lowered the value. Price complaints appear, but less often than praise for value.
Many shoppers describe an easy ordering process, fast delivery, and repeat buys after good experiences. Several mention strong emotional reactions to their finds and nostalgia when gifting. Multiple reports point to inconsistent sizing and fit, which lowers satisfaction for those affected.
Many reviews highlight durable materials, accurate photos, and items that match the descriptions. Praise for craftsmanship and the curated selection dominates. Still, some reviewers report build issues, logos coming off, and items that felt thrifted rather than curated.
Multiple reviewers describe support as quick, friendly, and helpful. Several also mention communication falling apart when packages were stuck in transit or when promised refunds werenโt completed. The feedback includes both smooth interactions and clear gaps.
Feedback centers on strong product quality and a generally smooth shopping experience. Ongoing pain points include refunds, the return policy, and inconsistent sizing. For some customers, those issues affect whether they buy again.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: March 2026
DO NOT ORDER ANYTHING FROM THIS COMPANY!!! YOU WON'T GET A REFUND!
The sweatshirt I ordered didn't fit, so I asked for a refund. They agreed with no hassle. After weeks of runaround and promises that they would send a new order, I'm still waitingโฆ I emailed them about this, and of courseโฆ no response. They have my money and I have nothing to show for it. They never deliver on anything they promise. I would give this company zero stars if I could. STAY AWAY! The company is a total scam! Please don't be fooled by their website!!! They are crooks! Shame on you Vintage Brand!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Vintage Brand runs an online shop focused on vintage and curated apparel and accessories. The selection includes vintage T-shirts, dresses, jackets, hats, and home items like plaques and coasters. Each listing includes photos and written details so buyers can assess items. Customers can check out on the site, and the company ships orders. The website also lists customer support contacts for order and product questions.