Reviewers often praise product quality, fast shipping, and helpful customer-service staff mentioned by name. Many shoppers say the website is easy to use, checkout is clear, and packaging looks good. Several reviews repeat issues with returns, missing refunds, and slow or no replies. Posts on external review sites also allege undisclosed fees and charges billed to sellers.
Examples from available reviews (Nov 2017 – Mar 2026).
Jannina was the Customer Service Rep who helped me with my order. Cannot fault their products nor...
“Jannina was the Customer Service Rep who helped me with my order. Cannot fault their products nor...”
Easy to order, quick delivery,I purchased very...
“Easy to order, quick delivery,I purchased very...”
You sent me the wrong size and I payed extra for quick shipping be...
“You sent me the wrong size and I payed extra for quick shipping be...”
Reviewer says returns are costly and customer service is unresponsive.
“They will rip you off if you ever want to return anything!”
Many reviewers name specific staff and describe quick, effective help that resolves issues. Others report receiving the wrong items, having exchanges refused, or getting slow follow-up on refunds. Across review sources, comments range from strong frontline support to cases that remain unresolved.
Several customers point to good value from price reductions and reasonable retail pricing on specific items. Separate complaints on third-party review sites accuse the company of high membership fees, increasing commissions, and misleading discount practices. Value praise from buyers and fee allegations from sellers appear in different clusters.
Many comments describe a site that’s easy to navigate, with a simple checkout and timely order processing. Shoppers often mention fast delivery and helpful tracking updates. A smaller group reports inconsistent carrier routing, packages marked delivered but not received, and unusual tracking activity.
Most reviews praise stylish, well-made products that match the online descriptions and arrive well packaged. Several specifically call out high-quality jewellery, slippers, and clothing. A few low-rated reviews report defects, weak construction, or items that appear previously used.
Many reviews mention quick shipping notifications and responsive email help with order problems. Posts on external platforms also report emails going unanswered, returns not being acknowledged, and cancellation or fee terms not disclosed. Communication feedback splits between timely updates and major unanswered complaints.
Most retail-focused reviews describe a positive shopping experience, highlighting product selection, packaging, and fast delivery. A distinct critical thread focuses on returns, refunds, and seller fee policies raised on third-party sites. Overall, the feedback pairs strong product and delivery praise with repeated concerns about operations and policies.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Sitejabber (20) · Reviews (2) · Reviews (1) · Quotes shortened · As of: March 2026
I recently had the pleasure of shopping with Wolf and Badger, an online marketplace that prides itself on featuring independent designers who create ethical and unique products. I must say, my experience was nothing short of exceptional.
Upon visiting the website, I was impressed by the vast selection of fashion apparel, jewelry and accessories offered to suit any style preference. The layout and navigation were user-friendly, making it easy for me to browse through various categories.
What stood out most though was not only the quality of each product but also how every designer upheld their commitment to sustainability or ethics in some way. It's refreshing to see a company who not only prioritizes aesthetic appeal but also ensures their impact on society is positive.
The checkout process was smooth sailing as well, including prompt shipping time and excellent customer service if any issues arose.
Overall, shopping at Wolf and Badger has been an educational experience in terms of learning about independent brands committed to responsible fashion practices without sacrificing the amazing designs they offer. A fantastic place for customers passionate about both aesthetics and morality when it comes to purchasing choices.
Nurse watch broke quickly and appeared used or defective.
“within 2 shifts the second hand had fallen off”
Unique stock offered with well-managed shipping and returns processes.
“the shipping and returns process were really well managed.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Wolf & Badger runs an online marketplace featuring independent and designer-led brands. The site offers apparel, jewellery, accessories, and homeware, with product pages that include photos and descriptions. It also gives designers storefronts and tools to manage listings and orders. Wolf & Badger supports international shipping and shows delivery options at checkout. The site also shares guidance for brands on onboarding and selling terms.