Reviewers often single out support agents by name and describe their help as fast, patient, and focused on fixing the issue. Several customers say they got quick refunds and resolutions, sometimes within a day or over the weekend. Other users report serious software issues, including hard installs, heavy battery drain, and unreliable tracking. Overall sentiment is sharply split: strong praise for support, but low confidence in product reliability.
Examples from available reviews (Aug 2022 – Mar 2026).
Maisie quickly resolved the double payment and refunded within one day.
“I got my refund in one day.”
Ivy responded quickly and resolved the issue even on the weekend.
“Ivy, helped me to solve my problem in real time even on weekend”
App is flawed, many key features don't work and tracking is unreliable.
“I bought this product and it is tremendously FLAWED.”
Reviewer says the app is difficult to install and requests a refund.
“They’re selling you a product which is difficult to install”
Many reviewers mention specific agents by name and say they were quick, patient, and effective. Several describe refunds and fixes handled fast, including replies outside normal hours. Support quality is the most common theme in the reviews.
Some reviewers call the app overpriced given the reliability issues. A small number mention partial refunds after the app failed. Value complaints show up less often than praise for support.
Some users say the monitoring process feels simple and hassle-free. Others report a tricky setup and a visible recording icon that makes stealth use difficult. Usability feedback ranges from smooth experiences to clear friction points.
Multiple reviews describe major failures, including features not working, the app stopping unexpectedly, and severe battery drain. Some reviewers also mention partial or cancelled refunds connected to these problems. A few note better performance on Android than on iPhone, suggesting differences by platform.
Reviewers often note quick replies and staff who answer both buying and technical questions. Several customers say support laid out clear options when the app didn"t work. Communication gets consistently positive mentions.
Feedback splits between excellent human support and weak technical reliability. Many positive support stories sit alongside negative product experiences, creating a polarized picture. Buying decisions seem shaped by whether users value responsive help or dependable software.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: March 2026
I recently used the services of ClevGuard and I must say that I am extremely satisfied with their offerings. As a concerned parent, ensuring my child's safety in today's digital world was of utmost importance to me. With the comprehensive solutions provided by ClevGuard, I could keep track of my child's phone activities, monitor their location and even set up parental controls.
The monitoring process is hassle-free and efficient. The software provided by ClevGuard is easy to install, user-friendly and doesn't consume too much battery power or memory space. The ability to track real-time GPS locations proved to be very useful as I could always ensure that my child was safe.
Another fantastic feature offered by ClevGuard is the option for setting screen time limits on mobile devices for children. This helped me manage my kid’s screen-time activity without being overly controlling.
Overall, I am impressed with what ClevGuard has to offer - this platform provides an essential service for parents who want peace-of-mind knowing what are their kids doing online!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Clevguard makes mobile monitoring and parental control software sold under names such as KidsGuard. It offers Android and iOS apps plus a web dashboard for monitoring devices remotely. Common features include location tracking, viewing messages and call logs, monitoring apps and web activity, and subscription plans tied to an account. Clevguard also publishes technical documentation and provides support through a help center, email, and in-app help.