Reviewers often single out individual trainers for practical, calming guidance and clear training steps. Several customers say they were charged unexpectedly or more than once and requested refunds. Some users couldn’t access course modules or waited a long time for support. A smaller group reports the methods didn’t work for certain breeds or for potty training problems.
Examples from available reviews (Nov 2021 – Feb 2026).
Sally provided many helpful, practical ideas on training and care.
“Sally is so very helpful - she helped me understand about Goldens and crate training and about the later times of spaying larger breeds these days and what diapers to get...”
Company charged multiple times and allegedly took personal information.
“charged me three times when I did not sign up.”
Could not access training modules at all.
“Cant access modules”
Exercises failed with German Shepherd; reviewer found program unsuccessful.
“I haven’t found your method successful and wish I had never purchased it.”
Many reviews credit trainers with clear, usable instructions and steady reassurance during calls. Several people mention specific trainers and say they helped fix behavior problems. Separately, a group of low ratings focuses on incorrect or repeated charges and requests for refunds.
Some customers say the program feels organized and worth the price, pointing to trainer calls and structured lessons. Others report surprise recurring fees, multiple charges, or say it wasn’t worth the money. A few reviewers also point to extra costs for physical materials as a drawback.
Several reviewers describe the site as easy to navigate and like the video modules and step-by-step lessons. Others couldn’t open modules or had to wait for help after submitting tickets. Many find the modules useful, but access problems drive the harshest feedback.
Many comments highlight practical tips, clear demos, and quick housebreaking results for some dogs. A smaller set says the approach didn’t work for certain breeds or didn’t fix potty training. These breed-specific and outcome complaints come up often enough to stand out as a recurring issue.
Some reviewers describe fast, attentive replies and one-on-one conversations that answered their questions. Others mention too many marketing emails, confusion over time zones for scheduled calls, and little follow-up after the first contact. A few reports describe one-off fixes, like a direct phone callback.
Reviews split sharply: many high ratings praise the trainers and course content, while many low ratings focus on billing and access problems. Positive feedback points to specific improvements in dog behavior. Negative comments mainly cite charges, blocked module access, and weak follow-up.
For each review, the core experience based on original source reviews.
Sources: External Source (20) · Sitejabber (20) · Trustpilot (13) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Organized content and trainer calls made program worth the money.
“I consider the program to be money well spent”
Reviewer had difficulty accessing the main site but could access Elite club.
“I seem to have a hard time getting into you site.”
Unable to access modules despite submitting a support ticket for a week.
“I can't get to my modules.”
Modules are good but follow-up and communication were inadequate.
“Training modules are good. Follow up is lacking.”
Reviewer reports wrongful charging during supposed trial and personal distress.
“Train pet has charged my credit card this is absolutely wrong.”
Reviewer requests refund for a $700 charge.
“was charged 700.00”
Guide was inaccurate for huskies and training methods failed.
“your training guide is worthless for the husky breed.”
Trainer's advice worked when applied during a call.
“everything she said worked.”
Very satisfied with training modules and trainer phone call.
“I have been extremely happy with the information.”
Training revealed possibilities and progress with puppy behavior issues.
“She is a wonderful, just working at jumping on us and biting our fingers while jumping.”
Provided valuable information and practical training tips.
“Valuable info and tips”
Advice did not help and lacked follow-up.
“It really didn't help.”
Helpful tips but add-ons troubling and book pricing unreasonable.
“the subscription price should include the book- not just digital access.”
Thanks, TrainPetDog for the dog training tips you have sent so far....it's been helpful and I really enjoyed it. I even had to copy the email you sent to me to the person helping me take care of Kings. We started to train him to jump on me when I arrive home and it has worked. Also, praising him with just simply saying good has worked great. I'm not sure if that has worked or made a difference for anyone else but it truly did for me. I'd not be fortunate enough to have something like this otherwise. I'll definitely use your techniques to train our new puppy :) Thank you for sharing your knowledge and talents with others. Have a blessed day.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
TrainPetDog is an online dog training provider offering instructional content for puppy and adult dog owners. It provides structured courses, how-to videos, and written guides on basic obedience, leash skills, and housebreaking. The site lists subscription-based access to courses plus downloadable resources for both new owners and experienced handlers. The platform focuses on behavior changes and practical routines, with step-by-step guidance to build skills.